Summary
Overview
Work History
Education
Skills
Certification
Idiomas
Timeline
Generic
JACSON FERNANDO APARICIO PEREZ

JACSON FERNANDO APARICIO PEREZ

Bogota

Summary

Technical professional with proven record in coordinating technical services and enhancing operational workflows. Known for reliability and adaptability, contributing to successful team collaboration and achieving consistent results. Skilled in troubleshooting, project management, and maintaining high standards in technical support environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

INGENIERO DE DISEÑO DE PROCESOS SENIOR

BARNES DE COLOMBIA
01.2024 - Current
  • Optimized existing designs, reducing production costs and enhancing overall performance.
  • Streamlined the design process for increased efficiency by utilizing advanced CAD software tools.
  • Brainstormed with product designers to implement and refine new manufacturing processes.

TECHNICAL SERVICES COORDINATOR JUNIOR

COCOON MEDICAL COLOMBIA
05.2023 - 12.2023
  • Coordinated with cross-functional teams for seamless execution of projects, resulting in timely delivery and increased customer satisfaction.
  • Maintained detailed documentation of project progress, allowing for accurate tracking and analysis of team performance metrics.
  • Established strong working relationships with vendors, negotiating favorable terms on hardware and software purchases while maintaining budgetary constraints.

INGENIERO DE SOPORTE

DEMPRO SAS
10.2022 - 05.2023
  • Ensured compliance with industry best practices and company policies throughout all support activities undertaken by the team.
  • Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
  • Collaborated with outside departments to implement system-wide improvements.
  • Documented technical issues and solutions to enable tracking history and maintain accurate logs.

ASESOR COMERCIAL

TISUM S.A.S
07.2018 - 07.2019
  • Performed other duties to support goals and objectives of relationship management teams.
  • Collaborated with cross-functional teams to develop innovative solutions tailored to specific client needs.
  • Built and maintained relationships with associates, customers and vendors.
  • Identified untapped markets by conducting thorough research, leading to successful expansion efforts.

Education

Ingeniería Mecatrónica -

Universidad ECCI
12.2022

Tecnología en Automatización y Robótica Industrial -

Universidad ECCI
09.2020

Bachiller académico con orientación militar -

Colegio Militar Coronel Juan José Rondón
12.2016

Skills

  • CAD software 2D and 3D design
  • Technical support
  • Creative thinking
  • Product development
  • Quality control
  • Solution development
  • Research and analysis
  • Remote support
  • Customer support
  • Application support
  • Software installation

Certification

  • Programación básica de robots KUKA (32 horas). Dempro SAS.
  • Mantenimiento de equipos IIB y III. Invima
  • Dimensionamiento, cálculo e instalación de sistemas fotovoltaicos (16 horas). SURYA.
  • Programación de PLC Siemens en TIA PORTAL y HMI (Actualmente). UDEMY.
  • Programación Auditor de sistemas de gestión ISO 19011:2018

Idiomas

English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
French
Beginner (A1)

Timeline

INGENIERO DE DISEÑO DE PROCESOS SENIOR

BARNES DE COLOMBIA
01.2024 - Current

TECHNICAL SERVICES COORDINATOR JUNIOR

COCOON MEDICAL COLOMBIA
05.2023 - 12.2023

INGENIERO DE SOPORTE

DEMPRO SAS
10.2022 - 05.2023

ASESOR COMERCIAL

TISUM S.A.S
07.2018 - 07.2019

Tecnología en Automatización y Robótica Industrial -

Universidad ECCI

Bachiller académico con orientación militar -

Colegio Militar Coronel Juan José Rondón

Ingeniería Mecatrónica -

Universidad ECCI

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