Jacqueline Ramirez

Provided direct patient care under the supervision of physicians and nurses in a fast-paced emergency department. Performed vital signs, EKGs, IV setups, wound care, splinting, orthopedic procedures, and patient transport. Assisted with codes and trauma activations, ensured rapid turnover of rooms, and maintained cleanliness and readiness of emergency equipment. Collaborated closely with RNs, providers, and EMS to support efficient patient flow and high-quality care. Documented accurately in Epic and prioritized multiple critical tasks while maintaining composure in high-stress situations.

Performed patient triage and obtained vital signs for individuals of all ages in a high-volume urgent care setting. Initiated IV access and administered fluids per provider orders. Assisted with injections including tetanus boosters and tuberculosis testing. Conducted COVID-19 testing, phlebotomy, wound care, and splint application for minor injuries. Supported providers during procedures, documented accurately in EMR, and ensured patient safety and comfort throughout visits. Collaborated with medical staff to maintain efficient clinic flow and high-quality patient care.

Supervised a team of lifeguards to ensure compliance with safety protocols and emergency response standards. Monitored pool activity, enforced facility rules, and maintained a safe and positive environment for patrons. Performed water rescues, administered first aid, and coordinated emergency response with university staff when needed. Conducted safety inspections, maintained detailed incident reports, and assisted in scheduling and performance evaluations for staff.

Provided front-line customer service to students, faculty, and community members at the University of Colorado Denver Wellness Center. Managed membership accounts, processed payments, and resolved inquiries with professionalism and efficiency. Checked out and maintained recreational and fitness equipment, ensuring proper usage and safety. Assisted in coordinating facility access, scheduling programs, and maintaining accurate records in the member database. Supported overall operations by fostering a welcoming, organized, and inclusive environment for all members.

Provided personalized beauty consultations and product recommendations to clients, offering guidance on skincare, haircare, and cosmetics. Operated POS systems to process transactions accurately and efficiently while maintaining exceptional customer service. Assisted with merchandising, restocking, and inventory management to ensure product availability and organized displays. Stayed current on promotions and product knowledge to meet sales goals and create a welcoming, knowledgeable shopping experience for every guest.

Provided administrative support to clinical and management staff in a long-term care and rehabilitation facility. Managed patient files, medical records, and scheduling to ensure smooth daily operations. Answered phones, greeted visitors, and coordinated communication between departments and families. Assisted with data entry, supply inventory, and billing documentation while maintaining confidentiality and professionalism in a fast-paced healthcare environment.

Provided attentive and friendly service by checking in with guests to assess food and beverage needs and ensuring satisfaction throughout their dining experience. Stayed current on menu changes to deliver accurate information and help customers make personalized meal selections. Maintained clear communication with kitchen staff to update guests on unavailable dishes and estimated wait times, contributing to smooth and efficient operations. Completed opening, closing, and shift change duties with precision, kept work areas fully stocked, and upheld cleanliness standards by washing and sanitizing equipment, surfaces, and refrigerators. Consistently supported team efficiency and upheld a positive dining environment through reliability, adaptability, and excellent customer service.

Delivered exceptional customer service by using a consultative sales approach to understand individual needs and recommend appropriate products across diverse store locations. Supported daily operations through efficient merchandising, timely replenishment of inventory, and setup and breakdown of promotional displays and in-store demonstrations. Managed customer transactions accurately by processing POS payments, cash, checks, and refunds while maintaining balanced drawers and financial accuracy. Ensured smooth store operations by handling purchase orders, pricing updates, and inventory management, contributing to improved efficiency and a positive shopping experience.