Jacoby Beene-Matthews
Colorado Springs
Summary
Dynamic and results-oriented professional with a proven track record at Great Wolf Lodge, excelling in customer service and multitasking. Demonstrated ability to lead teams towards achieving operational excellence, with a keen eye for detail and a strong capacity for problem-solving. Skilled in both team motivation and efficient package handling, consistently enhancing workplace productivity and safety.
Overview
8
8
years of professional experience
Work History
Cook
Great Wolf Lodge
09.2023 - 02.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Package Handler
UPS
12.2022 - 08.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Warehouse Associate
Amazon
11.2020 - 12.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Team Leader
Chick Fill A
01.2017 - 11.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
High School Diploma -
Fossil Ridge High School
Fort Worth, TX06-2017
Skills
- Customer service
- Multitasking and organization
- Supply restocking
- Team collaboration
- Problem-solving
- Attention to detail
- Heavy lifting
- Loading and unloading
- Adaptable to change
- Stacking packages
- Packing boxes
- Sorting packages
- Teamwork and collaboration
- Team motivation
Timeline
Cook
Great Wolf Lodge
09.2023 - 02.2025
Package Handler
UPS
12.2022 - 08.2023
Warehouse Associate
Amazon
11.2020 - 12.2022
Team Leader
Chick Fill A
01.2017 - 11.2020
High School Diploma -
Fossil Ridge High School
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