Jacob Wylie
Denver
Summary
Dynamic professional with a proven track record, excelling in customer service and time management. Recognized for enhancing performance through strategic inventory management and effective team training. Adept at problem-solving and maintaining a flexible schedule, ensuring operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Driver
Green Earth Dry Cleaners
06.2024 - 05.2025
- Operated delivery vehicle to transport garments between locations efficiently.
- Maintained accurate records of deliveries and pickups to ensure accountability.
- Communicated effectively with customers regarding service updates and delivery schedules.
- Assisted in training new drivers on routing and customer service protocols.
- Implemented best practices for route optimization, enhancing delivery timeliness.
Owner
Beacon Light Poster Frames
09.2021 - 03.2024
- Managed day-to-day operations to ensure efficient workflow and customer satisfaction.
- Developed marketing strategies to increase brand visibility and drive sales growth.
- Oversaw inventory management, optimizing stock levels for timely order fulfillment.
- Designed customized poster frames, enhancing product offerings and meeting client specifications.
Carpenter's Assistant
Paco Construction
05.2021 - 09.2021
- Gained hands-on experience with various carpentry tools and techniques under the guidance of skilled professionals.
- Streamlined carpentry tasks for improved productivity, including measuring, cutting, and assembling materials.
- Enhanced overall project aesthetics with meticulous attention to detail, ensuring seamless integration of new structures or additions into existing environments.
- Enabled smoother worksite operations by organizing tools and equipment needed for daily carpentry tasks.
Assistant Store Manager
Redeye Releaf
06.2018 - 03.2021
- Assisted in managing daily store operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored new staff on company policies and customer service best practices.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Coordinated team schedules to maintain adequate coverage during peak shopping hours.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping environment.
- Collaborated with upper management on strategic planning initiatives for store growth and development.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
Bachelor of Arts - Anthropology
Metropolitan State University of Denver
Denver, CO05-2017
Skills
- Time management
- Customer service
- Problem-solving
- Punctual and reliable
- Flexible schedule
- Word Processing
- Spreadsheets
Languages
Spanish
Limited Working
Timeline
Driver
Green Earth Dry Cleaners
06.2024 - 05.2025
Owner
Beacon Light Poster Frames
09.2021 - 03.2024
Carpenter's Assistant
Paco Construction
05.2021 - 09.2021
Assistant Store Manager
Redeye Releaf
06.2018 - 03.2021
Bachelor of Arts - Anthropology
Metropolitan State University of Denver
Similar Profiles
Madison OrtizMadison Ortiz
Front Desk Associate at Go Green Dry Cleaners Pickup And DeliveryFront Desk Associate at Go Green Dry Cleaners Pickup And Delivery
Kimberly McAllisterKimberly McAllister
Office Worker at Model Cleaners Dry CleanersOffice Worker at Model Cleaners Dry Cleaners
Tiffany ThiessenTiffany Thiessen
Receptionist at Quality Dry CleanersReceptionist at Quality Dry Cleaners
RYAN SCHISSELRYAN SCHISSEL
Project Manager – Fire Alarm at The Hiller CompaniesProject Manager – Fire Alarm at The Hiller Companies
Kayla NguyenKayla Nguyen
Volunteer at HCA HealthONEVolunteer at HCA HealthONE