Jacob Sorrows
Lakewood
Summary
Hospitality professional with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized work area. Reliable team player, and experienced with creating unique and appealing cocktails tailored to customer preferences.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Pinehurst Country Club
Lakewood, CO
11.2025 - Current
- Crafted innovative cocktails and beverages, enhancing customer satisfaction and experience.
- Developed cocktail menus based on customer preferences and market trends.
- Collaborated with team members to complete large-scale projects such as event set up and teardowns efficiently and effectively.
- Worked as a bartender/server during private events with high customer volumes.
- Developed positive relationships with many members of the club.
Bartender/Server
La Loma
Denver, CO
06.2022 - 11.2025
- Prepared beverages in accordance with guest preferences and standard recipes.
- Taught new staff the proper techniques for customer service, drink preparation, and safety protocols.
- Managed bar inventory and restocked supplies, ensuring optimal stock levels and minimizing waste.
- Earned 'Employee of the Quarter' based on performance and contributions to the team.
- Demonstrated the ability to handle high volumes of orders efficiently during peak times without sacrificing drink quality or customer service.
Benefits Advisor
Medicareinsurance.com
Centennial, CO
12.2021 - 07.2022
- Identified the client’s healthcare requirements, including preferred providers, prescription needs, specialist care, and other personal or family health considerations.
- Sold health insurance plans to individuals and families, ensuring a custom insurance package based on their needs and budgets.
- Developed a strong rapport with clients, earning trust and encouraging referrals. Building long-term relationships to become the client’s go-to resource.
- Identified potential clients through networking and referrals, expanding the client base.
- Consistently met or exceeded sales quotas for new policies sold or insurance clients acquired during set time frames.
Project Manager
Coastal Mitigation and Restoration LLC
Baldwin County, AL
04.2021 - 11.2021
- Created detailed plans for how to deploy teams and resources to mitigate damage and remediate information based on damage assessments.
- Organized teams of roofers, contractors, and support staff to work in shifts, ensuring maximum coverage and quick response times, especially in areas hardest hit by the storm.
- Monitored job sites to ensure that tarps were installed correctly and securely. Ensured that workers follow safety protocols and that any issues are addressed immediately.
- Kept detailed records of all installations, including before-and-after photos, assessments of the damage, client signatures, and any special conditions or considerations for each property.
Canvasser
DaBella
Denver, CO
11.2020 - 03.2021
- Knocked on doors within designated neighborhoods or areas to introduce myself and the services the company offered.
- Educated homeowners about the benefits of new siding, windows, and roofs, including energy efficiency, curb appeal, durability, and potential cost savings.
- Kept track of the number of doors knocked, leads generated, appointments set, and sales made.
- Consistently met or surpassed monthly or quarterly sales goals, converting a high percentage of leads into paying customers.
Education
High School Diploma -
Gulf Shores High School
Gulf Shores, AL01.2018
Skills
- Customer service
- Multitasking
- Teamwork
- Sales
- Time Management
- Leadership
- Risk Management
- Goal-Oriented
Timeline
Bartender/Server
Pinehurst Country Club
11.2025 - Current
Bartender/Server
La Loma
06.2022 - 11.2025
Benefits Advisor
Medicareinsurance.com
12.2021 - 07.2022
Project Manager
Coastal Mitigation and Restoration LLC
04.2021 - 11.2021
Canvasser
DaBella
11.2020 - 03.2021
High School Diploma -
Gulf Shores High School