Jacob Ryan
fredrick
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, with skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Cast Member
Walt Disney World Resort
06.2024 - 05.2025
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Contributed to the success of special events by executing assigned tasks efficiently and professionally.
- Assisted in training new cast members on park policies, procedures, and best practices for serving guests.
Crew Trainer
McDonald's
09.2022 - 04.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
No Degree - American History
Front Range Community College
Westminster, CO05-2024
High School Diploma -
Erie High Scool
Erie, CO05-2023
Skills
- Quick-learning
- Effective collaboration
- Public speaking
- Exceptional communication
- Adaptable
- Demonstrated leadership abilities
Timeline
Cast Member
Walt Disney World Resort
06.2024 - 05.2025
Crew Trainer
McDonald's
09.2022 - 04.2024
No Degree - American History
Front Range Community College
High School Diploma -
Erie High Scool
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