Jacob Pittner
MONUMENT
Summary
Resourceful and personable [Job Title] with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment.
Overview
3
3
years of professional experience
Work History
Service Coordinator
Discount Tire
02.2022 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Streamlined service coordination processes for improved team productivity and response times.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Collaborated with cross-functional teams to optimize service operations and improve client experiences.
- Implemented quality control measures to ensure consistent standards across all services provided.
- Played a key role in the successful onboarding of new hires, offering mentorship and guidance as needed.
- Reduced client wait times by implementing an effective system for prioritizing urgent or time-sensitive requests.
Tire Technician
Discount Tire
08.2020 - 08.2021
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Improved customer satisfaction by providing timely and accurate tire services.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Streamlined workflow, maintaining clean and organized work areas for optimal performance.
- Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
Education
No Degree - Business Management
University of Colorado Colorado Springs
Colorado Springs, CO05.2025
Skills
- Resource Utilization
- Service Monitoring and Evaluation
- Accurate Recordkeeping
- Team Leadership
- Telephone Communication
- Problem Solving
- Interpersonal Skills
- Training and Development
Timeline
Service Coordinator
Discount Tire
02.2022 - Current
Tire Technician
Discount Tire
08.2020 - 08.2021
No Degree - Business Management
University of Colorado Colorado Springs
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