Jacob Hawks
Montrose
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
D2D Sales
Clearnetworx
Montrose
01.2026 - 04.2026
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
American Airlines
Grand Junction
06.2025 - 12.2025
- Assisted customers with ticketing and travel inquiries.
- Resolved passenger issues with empathy and professionalism.
- Provided information on flight schedules and policies.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Sales Team Leader
Moxie Pest Control
San Antonio
04.2026 - Current
- Engaged customers to promote pest control services and solutions.
- Conducted thorough inspections of residential properties for pest activity.
- Delivered clear explanations of treatment plans and service options.
- Responded promptly to customer inquiries and service requests.
- Greeted customers and provided information about products and services.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Science - Nursing
Colorado Mesa University
Grand Junction, CO 08.2023 - 05.2025
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Product knowledge
- Relationship management
- Problem identification
- Process improvement
- Communication skills
- Data analysis
- Leadership
- Problem-solving
References
References available upon request.
Timeline
Sales Team Leader
Moxie Pest Control
04.2026 - Current
D2D Sales
Clearnetworx
01.2026 - 04.2026
Customer Service Representative
American Airlines
06.2025 - 12.2025
Associate of Science - Nursing
Colorado Mesa University
08.2023 - 05.2025