Jacob Hagar
Thornton
Summary
Dynamic leader with a proven track record at Kodiak Specialty Appliances, enhancing warehouse efficiency and team productivity through innovative inventory management and fostering a positive work culture. Skilled in logistics coordination and staff supervision, I excel in optimizing operations and boosting customer satisfaction. Achieved a significant increase in order fulfillment accuracy, demonstrating strong problem-solving and team-building capabilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Kodiak Specialty Appliances
03.2020 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
- Enhanced team productivity with regular training sessions on safety and operational procedures.
- Developed waste reduction program that not only saved costs but also aligned with sustainability goals.
Oxygen Technician
Apria Healthcare
01.2018 - 03.2020
- Performed preventive maintenance on respiratory equipment, prolonging the lifespan of critical devices.
- Improved patient comfort by skillfully administering prescribed oxygen treatments.
- Promoted a culture of safety and accountability by consistently adhering to established policies, procedures, and best practices within the respiratory care field.
- Optimized workflow processes to expedite patient care and reduce wait times for oxygen therapy services.
- Conducted thorough inspections of oxygen storage areas, ensuring compliance with safety regulations.
- Educated patients and families on proper use of home-based oxygen systems, promoting self-sufficiency and safety.
- Ensured accurate recordkeeping of patient information and treatment details, facilitating seamless communication among healthcare providers.
- Efficiently managed emergency situations involving respiratory distress or compromised airway access, providing life-saving support as needed.
- Provided exceptional customer service when assisting patients with questions or concerns about their oxygen therapy regimen.
- Reduced equipment malfunctions through diligent troubleshooting and timely repairs.
- Adhered to strict infection control protocols when handling respiratory devices, minimizing the risk of cross-contamination among patients.
- Collaborated with medical professionals to develop individualized care plans for patients requiring oxygen therapy.
- Contributed to a positive work environment by displaying professionalism, empathy, and compassion towards both colleagues and patients alike.
- Assisted in the training of new Oxygen Technicians, fostering a culture of teamwork and continuous improvement.
- Streamlined inventory management for efficient oxygen supply distribution.
- Coordinated with suppliers to negotiate favorable pricing agreements for bulk purchases of essential supplies and equipment.
- Implemented quality control measures to consistently deliver high-quality services to patients requiring oxygen therapy.
- Demonstrated excellent communication skills when liaising between physicians, nurses, and other healthcare providers regarding patient treatment plans.
- Actively participated in professional development opportunities to stay current on industry advancements in respiratory care technology.
- Enhanced patient safety by meticulously monitoring and maintaining oxygen equipment.
- Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
- Monitored patient progress and adjusted treatment plans accordingly.
- Cleaned and sterilized instruments, equipment and surfaces.
- Monitored patient vital signs, lab results and other indicators of health.
- Maintained accurate patient charts and medical records.
- Cared for patients by providing personal assistance and ambulation.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Utilized medical software to document and track patient progress.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Operated and maintained medical equipment used to diagnose and treat patients.
Furniture Mover
Platte Furniture
07.2015 - 01.2018
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Followed verbal and written instructions to properly move and ship products.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
- Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
- Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
- Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.
- Navigated challenging spaces safely during moves, expertly maneuvering heavy furniture items up staircases or through tight hallways without causing damage.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Facilitated seamless transitions between homes or offices by coordinating efficient loading and unloading of moving trucks.
- Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
- Streamlined the moving process by effectively disassembling and reassembling large furniture pieces.
- Assisted clients with last-minute packing needs, demonstrating adaptability and a strong work ethic in high-pressure situations.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.
- Increased customer referrals by providing exceptional service, consistently arriving on time, and exceeding expectations.
- Conducted thorough pre-move inspections of furniture items to identify existing damages or potential challenges while handling them during relocation processes.
- Demonstrated exemplary customer service skills by patiently addressing client concerns, providing detailed explanations, and offering solutions to any issues that arose during the moving process.
- Followed safety protocols to prevent accidents and injuries.
- Moved furniture and boxes using utility dolly and truck ramp.
- Arranged items at destination according to customer requests and instructions.
- Communicated with customers courteously and professionally to drive satisfaction.
Education
NA - Business Administration
Pikes Peak Community College
Colorado Springs, COHigh School Diploma - Business Administration
Colorado Early College
Colorado Springs, CO05.2016
Skills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Inventory management
- Delegating work
- Hiring and training
- Loading and unloading
- Problem-solving
- Order picking and processing
- Employee safety
- Safety monitoring
- Staff supervision
- Mentoring and training
- Order fulfillment
- Staff management
- Warehouse layout optimization
- Customer care
- Workflow coordination
- Safety oversight
- Workforce management
- Safety standards
- Team building and leadership
- Warehouse logistics
- Heavy lifting
- Unpacking merchandise
- Quality assurance
- Employee scheduling
- Logistics
- Documentation
- Conflict resolution
- Operations planning
- Production planning
- Operations management
- Billing and invoicing
- Continuous improvement
- Goal setting
- Purchasing management
Certification
Certified To Train Anyone on Class 1-5 Forklift vehicles.
OSHA Certification.
Timeline
Warehouse Manager
Kodiak Specialty Appliances
03.2020 - Current
Oxygen Technician
Apria Healthcare
01.2018 - 03.2020
Furniture Mover
Platte Furniture
07.2015 - 01.2018
NA - Business Administration
Pikes Peak Community College
High School Diploma - Business Administration
Colorado Early College
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