Jacob Espinoza
Littleton
Summary
Healthcare professional with hands-on experience as a Phlebotomy Supervisor and Medical Assistant, combined with a strong background in customer service and family-owned business operations. Skilled in patient care, venipuncture, specimen handling, and clinical workflow while maintaining a calm, professional environment for patients and staff. Experienced leading teams, training phlebotomy staff, and ensuring accuracy, safety, and compliance in clinical settings. Also brings practical experience in sales and client relations through a family business, developing strong communication, problem-solving, and relationship-building skills.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Lead Phlebotomist
Drug Free Sport International
09.2024 - Current
- Maintaining patient records and data entry
- Explaining procedures to patients and addressing concerns
- Following infection control guidelines and maintaining a sterile environment
- Operating and maintaining phlebotomy equipment
- Participating in quality assurance procedures
- Prepared specimens for laboratory analysis and ensured accurate labeling.
- Trained new staff on best practices in phlebotomy techniques and safety.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Trained and mentored junior phlebotomists on best practices and techniques.
- Provided guidance and support during difficult specimen collections as needed.
- Assisted with scheduling patient appointments to ensure efficient use of time throughout the day.
- Conducted quality control testing on laboratory instruments to ensure accuracy of results.
Overseas Manager
Action Label CO
Denver
01.2016 - Current
- Received/processed all orders
- Exceeded sales by 60%
- Responsible for shipment of all orders
- Efficiently managed all orders on Mac & PC computers
- Managed overseas operations for global supply chain processes.
- Established relationships with key clients to enhance business partnerships.
- Identified cost savings opportunities within the company's global supply chain network.
NFL Covid/Phlebotomy Team Lead
Adecco Medical & Science
Englewood
08.2020 - 09.2021
- Worked for the NFL through the Denver Broncos.
- Efficient in Sophia Machine (COVID-19) rapid testing.
- Maintained current NDA agreement.
- COVID-19 nasal swab certificate.
- Over 300 blood draws.
- Educated individuals about COVID-19 safety protocols and guidelines.
- Performed regular cleaning and disinfecting of all areas used during screenings according to CDC guidelines.
- Collected specimens from patients suspected of having contracted Covid 19 virus as per established protocol.
- Developed training materials to enhance team knowledge of procedures and equipment.
Phlebotomy Supervisor
Labcorp IOP (Centura health)
Denver
10.2021 - 09.2024
- Perform data entry of patient information in an accurate and timely manner.
- Process billing information and collect payments when required.
- Prepare all collected specimens for testing and analysis.
- Over 60 successful blood draws a day.
- Supervised daily phlebotomy operations ensuring compliance with safety protocols.
- Trained and mentored staff on best practices in blood collection techniques.
- Implemented state certification for phlebotomists and lab assistants by required deadlines.
Phlebotomist I
Telecris (Plasma Center)
Lakewood
10.2018 - 09.2019
- Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
- Documented donor information accurately in electronic health records.
- Monitored donor reactions during and after the donation process.
Waitstaff
Atria Inn At Lakewood
Lakewood
12.2014 - 06.2015
- Assisted guests with making menu choices in an informative and helpful fashion.
- Accurately recorded orders and partnered with team members to serve food and beverages.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Sales
Vector marketing
Lakewood
05.2015 - Current
- Exceeded targeted sales goals by 20%
- Shared product knowledge with customers while making personal recommendations
- Participated in management training
- Implemented sales targets, working with sales staff to communicate latest targets and approaches to promoting product awareness and boosting sales in areas of emphasis.
- Created detailed reports on sales activities, forecasting future sales trends, and analyzing competitor data.
Education
Bachelor of Science - Psychology
Metropolitan State University of Denver
Denver, CO 03.2026 - 04.2026
Certificate - Phlebotomist
Community College of Denver
Denver, CO 08.2019 - 05.2020
Columbine High School
Littleton, COSkills
- Venipuncture and Capillary Blood Collection
- Patient Care and Clinical Support
- Phlebotomy Team Leadership and Staff Training
- Specimen Collection, Labeling, and Laboratory Processing
- Electronic Medical Records (EMR) Documentation
- Infection Control and Clinical Safety Compliance
- Customer Service and Patient Relations
- Sales Support and Family Business Operations
Certification
- Colorado State Phlebotomy Certificate
- National Phlebotomy Certificate
- First Aid/CPR
- Certified Medical Assistant (CMA)
Volunteer Experience
- Jeffco Action Center, Sorted donation clothing, Gathered customers’ grocery lists, Assisted customers to various parts of building, More than 80 hours of volunteer time
- 9News Health Fair, Phlebotomy, Assisted in more than 50 successful blood draws, Became familiar with Qwest, Sorted blood types based on customer needs
Timeline
Bachelor of Science - Psychology
Metropolitan State University of Denver
03.2026 - 04.2026
Lead Phlebotomist
Drug Free Sport International
09.2024 - Current
Phlebotomy Supervisor
Labcorp IOP (Centura health)
10.2021 - 09.2024
NFL Covid/Phlebotomy Team Lead
Adecco Medical & Science
08.2020 - 09.2021
Certificate - Phlebotomist
Community College of Denver
08.2019 - 05.2020
Phlebotomist I
Telecris (Plasma Center)
10.2018 - 09.2019
Overseas Manager
Action Label CO
01.2016 - Current
Sales
Vector marketing
05.2015 - Current
Waitstaff
Atria Inn At Lakewood
12.2014 - 06.2015
Columbine High School