Hi, I’m
Jacob Cantrell
Glendale,CO
“True happiness is to enjoy the present, without anxious dependence upon the future, not to amuse ourselves with either hopes or fears but to rest satisfied with what we have, which is sufficient, for he that is so wants nothing. The greatest blessings of mankind are within us and within our reach.
Lucius Annaeus Seneca
Summary
Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.
Overview
7
years of professional experience
Work History
Amazing Moves Moving And Storage
Crew Leader
08.2021 - Current
Job overview
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Loaded and unloaded materials onto trucks and trailers.
- Managed crews of up to 10 team members.
Mark the Mover
Sales Representative/Relocation Specialist
04.2016 - 07.2021
Job overview
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Coordinated shipments, determining timely transport of goods from point of origin to final destination.
- Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Arranged delivery or storage of goods at destinations.
- Calculated weight, volume or cost of goods to be moved.
- Added insurance coverage to protect interest of client and shipment from loss or damage during transit.
- Operated with safety and skill to avoid accidents and delays.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 30,000+ lbs.
- Booked over 1000 moves and was personally involved in over 500 moves.
Georgia Hope
Client Support Specialist
01.2016 - 04.2016
Job overview
- Prepared and submitted daily progress reports to management.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
Advantage Behavioral Health
Client Support Worker
03.2015 - 11.2015
Job overview
- Supported patients and families in coping with problems resulting from severe illness.
- Maintained regular contact with clients, including visiting clients' homes.
- Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations developed.
- Worked with clients with developmental disabilities and severe brain injuries.
- Assisted senior staff in setting specific goals to achieve better quality of life for clients.
Bolton Dining Commons
Student Worker
12.2013 - 05.2015
Job overview
- Cleaned work areas, equipment, utensils, dishes, and silverware.
- Prepared food items.
- Worked in team environment to maintain high levels of productivity.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
Education
University of GeorgiaAthens, GA
Bachelor of Science from Psychology
2015
Skills
- Excellent work ethic
- Goal-oriented
- Positive and friendly
- Strong interpersonal skills
- Quick learner
- Computer proficient
- Self-motivated
- Customer-oriented
- Task Prioritization
Timeline
Crew Leader
Amazing Moves Moving And Storage
08.2021 - Current
Sales Representative/Relocation Specialist
Mark the Mover
04.2016 - 07.2021
Client Support Specialist
Georgia Hope
01.2016 - 04.2016
Client Support Worker
Advantage Behavioral Health
03.2015 - 11.2015
Student Worker
Bolton Dining Commons
12.2013 - 05.2015
University of Georgia
Bachelor of Science from Psychology
Photography and Hiking
I'm pretty big into landscape photography. I love hiking into a secluded spot and taking my time choosing what section of the landscape to capture with my camera. I also love editing photos. Turning on some LoFi tunes and editing pictures for 30 minutes or so is very therapeutic to me. These hobbies let me flex my creative muscles and get some exercise.
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