Jaclyn Benefiel

• Spearheaded product innovation, launching 4 unique gummies with multiple active ingredients, revolutionizing the product line and market offerings.
• Crafted comprehensive SOPs and SSOPs through effective teamwork, enhancing production efficiency and ensuring up-to-date operational standards.
• Managed rigorous testing protocols for all SKUs, guaranteeing product quality and compliance before distribution to maintain brand integrity.
• Drove product development from concept to market, balancing innovation with feasibility to deliver successful, market-ready infused products.

• Achieved cGMP status by collaborating with quality manager to create and organize quality manual documents, forms, and master sanitation schedule.
• Spearheaded R&D for CBD edibles and topicals, exploring new product lines for white label and co-packing opportunities, driving market expansion.
• Facilitated ERP system rollout on production floor, providing hands-on training to staff, improving time tracking and raw material cost management.
• Analyzed production processes, identifying inefficiencies and implementing solutions that led to measurable improvements in output and quality.

• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Developed and trained culinary team to improve cooking techniques and provide higher quality, better tasting menu items.

•Maintain close relationship with client by meeting contract obligations and insuring kitchen and staff were always survey ready.

• line staff training on monthly basis with all state regulation as well as company standards.

• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

• Led contract fulfillment for diverse healthcare facilities, ensuring compliance and quality standards across skilled nursing, LTAC, and rehab units.
• Conducted monthly quality assurance reviews, presenting performance improvement strategies to clients and driving continuous enhancement of healthcare services.
• Fostered strong relationships with facility administrators, aligning service delivery with specific client needs and regulatory requirements.