Jackson McNurlen
Littleton
Summary
Extensive experience in restaurants, including but not limited to Olive Garden and The Melting Pot. Very experienced in handling guests needs regardless of the business/pace of my environment. Experience leading, opening, and closing shifts at Jersey Mikes. Knowledgeable on how to mediate and resolve problems, regardless of fault. Passionate about the industry, and wants to learn more.
Overview
4
4
years of professional experience
Work History
Server/Busser/Bartender/Delivery Specialist
Olive Garden
Highlands Ranch
03.2022 - Current
- Provided exceptional customer service to a multitude of guests at a time in a busy restaurant setting.
- I used my knowledge and practice of the menu to ensure that guests were aware of, and satisfied with, their food, drinks, and experience.
- I followed several recipes in creating delicious cocktails that were up to company standards.
- Worked with a large team of servers, bartenders, and kitchen staff to ensure all orders were accurate and delivered to guests in a timely manner.
- Participated in the preparation, delivery, and setup of catering orders of up to $2,000 for businesses and events.
- I kept track of transactions and was responsible for the accuracy of the registers for the day.
Host
The Melting Pot Restaurants Inc.
Littleton
08.2021 - 11.2021
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Greeted guests upon arrival and provided them with menus.
Education
High School Diploma -
Arapahoe Community College
Littleton, COSkills
Customer Service
Food Preparation
Menu Memorization
Promoting Items
Order Accuracy
Speed of Service
Professional Demeanor
Promoting Additional Sales
Drink Making
References
References available upon request.
Timeline
Server/Busser/Bartender/Delivery Specialist
Olive Garden
03.2022 - Current
Host
The Melting Pot Restaurants Inc.
08.2021 - 11.2021
High School Diploma -
Arapahoe Community College
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