Jackson Hoffman
Boulder
Summary
Reliable business professional with experience in order fulfillment, customer service and inventory management. Proven track record of successfully fulfilling customer needs as well as inputting proper information into company systems. Focused on customer satisfaction and team and company productivity.
Overview
2
2
years of professional experience
Work History
Fulfillment Associate
Lowes Home Improvment
03.2024 - 07.2024
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Processed daily orders through multi-carrier manifest system.
- Entered and updated data, ran reports and identified variances for accurate recordkeeping product movements.
Team Member
Jersey Mikes
05.2023 - 12.2023
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Used proper techniques to prepare food and ingredients.
Courtesy Clerk
King Soopers
01.2022 - 05.2023
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelor of Science - Strategic Communications
University of Colorado At Boulder
Boulder, CO05-2028
Skills
- Teamwork and collaboration
- Issue resolution
- Customer service
- Order processing
- Data entry
- Inventory maintenance
Timeline
Fulfillment Associate
Lowes Home Improvment
03.2024 - 07.2024
Team Member
Jersey Mikes
05.2023 - 12.2023
Courtesy Clerk
King Soopers
01.2022 - 05.2023
Bachelor of Science - Strategic Communications
University of Colorado At Boulder
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