Jackson DeLeede
Colorado Springs
Summary
Detail-oriented leader with strong problem-solving abilities and a commitment to customer satisfaction. Experience in managing daily operations and mentoring staff, ready to leverage skills to achieve sales and operational excellence.
Overview
4
4
years of professional experience
Work History
Store Manager
Cellular Sales Verizon
Colorado Springs
09.2023 - Current
- Developed strategies to maximize sales and profitability.
- Managed daily store operations and ensured compliance with company policies.
- Developed training programs to enhance employee skills and knowledge.
- Resolved customer inquiries and complaints to ensure satisfaction consistently.
Mentor
Cellular Sales Verizon
Colorado Springs
02.2023 - 09.2023
- Developed personalized mentorship plans to address individual needs and goals.
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
- Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
Sales Representative
Cellular Sales Verizon
Colorado Springs
07.2022 - 02.2023
- Engaged customers to identify their mobile service needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding.
- Processed transactions efficiently using point-of-sale systems and software.
- Educated customers on device setup, troubleshooting, and warranty options.
Guest Experience Team Member
Gwinganna Lifestyle Retreat
Queensland
12.2021 - 04.2022
- Provided personalized service to enhance guest satisfaction.
- Assisted in maintaining a clean and welcoming environment.
- Collaborated with team members to ensure smooth operations.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Education
Bachelor of Arts - Political Science
Mercer University
Macon, GA05-2021
Skills
- Sales strategy
- Inventory management
- Team leadership
- Employee training
- Customer relationship management
Timeline
Store Manager
Cellular Sales Verizon
09.2023 - Current
Mentor
Cellular Sales Verizon
02.2023 - 09.2023
Sales Representative
Cellular Sales Verizon
07.2022 - 02.2023
Guest Experience Team Member
Gwinganna Lifestyle Retreat
12.2021 - 04.2022
Bachelor of Arts - Political Science
Mercer University