Jack Tryon
Aurora
Summary
Proactive , customer-orientated business
professional with 7 years of experience in reputable
national accounts growth and management. excels
in customer relationships, business growth, and
crisis management . Always put my customers first.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CSA National Accounts Coordinator
Wagner Equipment Co
08.2017 - Current
- Daily scheduling and quoting of services across the nation
- Day to day handling of multiple customer national account
sites. - Balanced multiple priorities during peak times while maintaining composure under pressure situations.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Cross-trained and provided backup support for peers organizational leadership.
- In-depth service reporting
- Rapid response to issues, break fix, maintenance, national disaster
- Maintain strong relationships with vendors and customers.
- Business growth
- Set up business accounts
- Contract Negotiations and management
- New vendor and customer account growth
- Invoice processing
- On-call response duties with a site
never lost - High volume customer contact
- New employee training
- Systems training
- Data entry
- Growth of profit margins
- Vast knowledge of DBS, Word, Excel, Outlook, Coda,
Corcentric - Leadership training and management classes.
- Challenger sales completion
Roofing and Siding Manager
Champion Windows of Denver
09.2014 - 08.2017
- Scheduling installers and employees daily work
- Ordering materials, obtaining proper paperwork and permits for projects
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cost and revenue review of all jobs
- Monthly budget, expense, revenue, AI system, and inventory reports
- Handling and collecting of all projects in AR
- Reviewing of all contracts sold
- Meetings with customers, employees, and upper management
- Daily work with AI and One drive
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
Maintenance Supervisor
Southglenn Commons HOA
05.2013 - 08.2014
- Preventive maintenance and repair of buildings, equipment and facility grounds
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Supervised 6 employees and scheduled shifts.
- Ran day to day operations for 240 units
- Planning and Scheduling of projects and property issues
- Day to day meetings with HOA board and resident
- Emergency/ On call response 24-7
- Plumbing, Electrical, landscaping, and building repair
- Daily cleaning and chemical handling of the pool
- Managing and technical guidance of employees
- Setting up contracts with outside companies
- Inspection of contracted work
- Handling of work orders from residents
- Presenting of proposals and bids for large projects.
- Responsible for OSHA and SDS on site.
- Implemented safety response for building issues and pool issues
Production/Project Manager
J.K.J Construction
11.2009 - 08.2014
- Day to day operations of company
- Planning and scheduling of jobs
- Coordinated procurement activities for materials and equipment required in the production process, negotiating favorable terms with suppliers.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Estimated labor requirements to support anticipated workload.
- Developed detailed project plans with clearly defined objectives, timelines, deliverables, and resources needed for successful execution.
- Day to day meetings with clients and employees
- Resolved issues quickly to maintain productivity goals.
- Managing of other sub contractors
- Submitting bids and insurance work
- Completed budgets, sales, inventory, expense, and other financial reports
- Jobsite safety compliance and city inspections.
Education
High School Diploma -
Garden Park Highschool
Cañon City, CO05-2002
Skills
- Goal oriented
- Strong work ethic
- Patience and tolerance
- Complaint resolution
- Documentation and reporting
- Calm and professional under pressure
- Customer relations
- Employee coaching
- Customer account management
- Driven
- Data-driven decision making
- Client relationship building
Certification
WTI Training Completion
Getting into Leadership shape
Inspiring Trust
Interviewing Skills
Hold People Accountable
Taking Charge of your Career
The Disciplinary Process
Challenger Module.
Timeline
CSA National Accounts Coordinator
Wagner Equipment Co
08.2017 - Current
Roofing and Siding Manager
Champion Windows of Denver
09.2014 - 08.2017
Maintenance Supervisor
Southglenn Commons HOA
05.2013 - 08.2014
Production/Project Manager
J.K.J Construction
11.2009 - 08.2014
High School Diploma -
Garden Park Highschool
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