Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jack Mostyn

Loveland

Summary

Dynamic leader with proven success at Cheba Hut Toasted Subs, enhancing team performance through effective training and conflict resolution. Skilled in inventory management and cash handling, I consistently ensured operational efficiency and compliance with health regulations, driving customer satisfaction and boosting sales.

Overview

9
9
years of professional experience

Work History

Shift Leader

Cheba Hut Toasted Subs
Fort Collins
09.2021 - Current
  • Coached team members to increase productivity and reduce workplace accidents.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Checked orders for quality and completeness.
  • Supervised team of 8 during daily shifts, ensuring efficient operation and customer satisfaction.
  • Monitored and maintained equipment to ensure operational efficiency.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Adhered to all health code regulations while preparing food items for customers.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Assistant General Manager

Cheba Hut Toasted Subs
Fort Collins
01.2023 - 01.2025
  • Delegated work to staff, setting priorities and goals.
  • Managed team schedules, delegations, and performance evaluations to optimize productivity.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
  • Ensured compliance with health and safety regulations to maintain a safe working environment.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Enhanced team engagement and performance with daily updates and informational meetings.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.

AmeriCorps Member

AmeriCorps Program
Canyon City
09.2020 - 07.2021
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Created and maintained a safe and engaging learning environment for all students.
  • Provided one-on-one support to students requiring additional assistance.
  • Facilitated small group instruction and activities for students of varying abilities.
  • Participated in professional development workshops to improve teaching skills and knowledge.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Graded exams, assignments and essays and recorded grades.
  • Supervised students during lunchtime, field trips, assemblies, and other activities.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.

Senior Game Advisor

GameStop
Kyle
10.2019 - 05.2020
  • Managed daily operations including opening and closing procedures, cash handling, restocking inventory.
  • Assigned closing duties to professionals to prepare store for closing, locked doors, and armed store alarm system.
  • Provided customer service and technical support to customers on gaming-related inquiries.
  • Answered phones to assist callers in obtaining information on store inventory and resale value of games and consoles.
  • Replenished supply of in-demand games, accessories and systems on shelves daily.
  • Assisted in merchandising activities such as stocking shelves, setting up displays, and rotating inventory items.
  • Maintained an up-to-date knowledge of all gaming products, services, and promotions.
  • Demonstrated strong communication skills while interacting with customers in person or via phone calls.

Garden Associate

Wimberley Gardens
Wimberley
03.2018 - 08.2018
  • Reported any issues regarding customer service or product quality directly to management personnel.
  • Assisted customers with transporting larger purchases to vehicles to promote helpful customer service.
  • Organized merchandise shelves in the garden section of the store.
  • Performed regular maintenance of outdoor garden areas including weeding, pruning, fertilizing, and watering.
  • Computed purchases and received and processed cash or credit payment.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
  • Described merchandise and explained use, operation and care.
  • Assisted customers with selecting plants, flowers, and gardening supplies.

Closer

Ace Hardware
Wimberley
02.2016 - 04.2017
  • Scanned items and checked pricing on cash register for accuracy.
  • Stocked shelves with merchandise when needed.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Welcomed customers, offering assistance to help find store items.

Education

GED -

Wimberly High School
Wimberley, TX
05-2018

Skills

  • Employee training
  • Team building
  • Quality control
  • Cash handling
  • Inventory management
  • Regulatory compliance
  • Customer service
  • Conflict resolution
  • Schedule management
  • Experience in leadership
  • POS system operation

Affiliations

  • Good Samaritan Community Services (2 Years)
  • Learning Together Equestrians (3 Years)
  • Special Olympics (2 Years)
  • Camp Echo (3 Years)
  • Not So Creepy Critters (3 Years)

Timeline

Assistant General Manager

Cheba Hut Toasted Subs
01.2023 - 01.2025

Shift Leader

Cheba Hut Toasted Subs
09.2021 - Current

AmeriCorps Member

AmeriCorps Program
09.2020 - 07.2021

Senior Game Advisor

GameStop
10.2019 - 05.2020

Garden Associate

Wimberley Gardens
03.2018 - 08.2018

Closer

Ace Hardware
02.2016 - 04.2017

GED -

Wimberly High School

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Jack Mostyn