Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Jack Kozlowski

Denver

Summary

Dedicated and customer-focused professional with experience in the service, sales, and food industries. Skilled in providing exceptional customer service, ensuring customer satisfaction, and working effectively in fast-paced environments. Strong ability to multitask, collaborate with diverse teams, and adapt to various roles. Passionate about creating positive customer experiences while maintaining efficiency and attention to detail. Proficient with AI and leveraging digital tools to enhance efficiency and customer interactions

Overview

2
2
years of professional experience

Work History

Deli Helper Clerk

PCC Community Markets
Issaquah, WA
06.2024 - 12.2024
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted in maintaining store security by monitoring suspicious activity and reporting incidents to supervisors as necessary.
  • Boosted sales through suggestive selling techniques while assisting customers in selecting appropriate products for their needs.
  • Exceeded daily productivity goals by maintaining focus on completing assigned tasks efficiently without sacrificing quality workmanship.
  • Addressed customer inquiries and concerns promptly, demonstrating excellent communication skills.
  • Collaborated with team members to complete tasks efficiently and effectively during busy periods.
  • Managed long lines during peak hours, quickly processing transactions while maintaining a courteous demeanor towards customers.
  • Maintained a clean and organized store environment, contributing to an enjoyable customer experience.
  • Assisted shoppers in locating desired items, helping to create a positive shopping experience.
  • Ensured freshness of perishable items by rotating stock regularly, minimizing waste due to spoilage.
  • Assisted with onboarding of new employees.

Server

Bellewood- A LifeMinded Residence
Sammamish, WA
03.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sales Associate

Hickory Farms
Issaquah, WA
11.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Bachelor of Business -

University of Denver
Denver, CO
01-2028

High School Diploma -

Eastside Catholic High School
Sammamish, WA
06-2024

Skills

  • Sales support
  • Customer satisfaction
  • Relationship building
  • Quality control
  • Quality management
  • Sales expertise
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking Abilities
  • Reliability
  • Organizational skills

Languages

English
Native or Bilingual
ASL
Elementary

Interests

  • Playing Sports
  • Hiking
  • Music
  • Gym Workouts
  • Gardening
  • Rock Climbing
  • Skiing
  • Avation
  • Logistics

Timeline

Deli Helper Clerk

PCC Community Markets
06.2024 - 12.2024

Server

Bellewood- A LifeMinded Residence
03.2023 - 02.2024

Sales Associate

Hickory Farms
11.2022 - 12.2022

Bachelor of Business -

University of Denver

High School Diploma -

Eastside Catholic High School

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Jack Kozlowski