Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Case Manager
Intervention Inc
07.2024 - Current
Built relationships with defendants and offenders, assessing living conditions and case background information.
Maintained organized offender records and documentation in compliance with department and legal standards.
Maintained compliance with all legal statutes, policies and procedures.
Shift Lead
Insomnia Cookies
01.2024 - 04.2024
Enhanced customer satisfaction through effective conflict resolution and prompt service.
Streamlined inventory management processes to reduce waste and increase profitability.
Collaborated with management to develop strategies for improving overall store operations.
Leader
Stars Kid Care
05.2022 - 08.2022
Used patience, skill and various behavior modification techniques to maintain order and safety.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Enforced rules and managed behavior through developmentally appropriate discipline.
Maintained clean, neat and hazard-free areas to protect kids, personnel, and families.
Server Trainer
Windcrest
03.2018 - 06.2022
Established and maintained positive relationships with trainees to drive successful learning outcomes.
Provided feedback and guidance to help servers develop industry skills and knowledge.
Trained new team members on restaurant procedures, menu items, and performance strategies.
Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Education
Bachelor of Science - Psychology
University of Wyoming
Laramie, WY
05.2024
High School Diploma -
Mountain Vista High School
Highlands Ranch, CO
05.2021
Timeline
Case Manager
Intervention Inc
07.2024 - Current
Shift Lead
Insomnia Cookies
01.2024 - 04.2024
Leader
Stars Kid Care
05.2022 - 08.2022
Server Trainer
Windcrest
03.2018 - 06.2022
Bachelor of Science - Psychology
University of Wyoming
High School Diploma -
Mountain Vista High School
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