JACINDA HUGHES
Colorado Springs
Summary
Dedicated and dependable shift manager with experience in leading teams and supporting daily operations. In fast paced customer service environments. Demonstrated success maintaining smooth work flows while supporting team productivity and ensuring positive customer service experiences. Known for reliability, accountability, and a strong work ethic, with a commitment driven to contribute in Walmart’s mission of delivering consistent service excellence to the community.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Food Service Worker
Disrtict 20
Colorado Springs, CO
09.2026 - Current
- Preparing and serving nutritious meals in compliance with safety standards.
- Maintaining cleanliness and organization of food service areas, ensuring efficient operations.
- Assisting in inventory management, tracking supplies to minimize waste and ensure availability.
- Collaborating with team members to streamline food preparation processes, enhancing service speed.
- Monitoring food safety practices, conducting regular checks to uphold health regulations.
Shift Manager
Pizza Hut
Burlington, CO
08.2025 - 07.2026
- Supervised daily operations & ensured fast, accurate customer service.
- Led team members, assigned tasks, and maintained productivity during peak hours with efficiency.
- Handled cash registers, balances tills and followed company cash-handling procedures.
- Resolved customer concerns professionally to maintain satisfaction and loyalty.
- Maintained inventory, stocking, cleanliness standards throughout the each and every shift.
- Trained and guided new team members on procedures, safety and customer service expectations.
Hotel Manager
Quality Inn Hotel
Burlington, CO
04.2020 - 08.2025
- Analyzed guest feedback to identify improvements, maintaining high satisfaction ratings.
- Resolved guest complaints and offered complimentary services to ensure satisfaction.
- Conducted staff evaluations and provided constructive feedback for improvement.
- Organized staff training on communication, conflict resolution, and time management.
- Managed hotel operations to ensure efficiency and exceptional guest experiences.
Education
High School Diploma - Science
Excel High Scool
Colorado Springs, COSkills
- Customer Service Excellence
- Team Leadership & Shift Supervision
- Cash Handling & POS Systems
- Retail & Store Operations Support
- Conflict Resolution & Problem Solving
- Employee Training & Coaching
- Time Management & Multitasking
- Inventory Awareness & Stocking Support
- Communication & Team Collaboration
- Safety, Cleanliness & Policy Compliance
- Adaptability in Fast-Paced Environments
- Dependability & Strong Work Ethic
Certification
ServSafe National Restaurant Association : 28571146
Timeline
Food Service Worker
Disrtict 20
09.2026 - Current
Shift Manager
Pizza Hut
08.2025 - 07.2026
Hotel Manager
Quality Inn Hotel
04.2020 - 08.2025
High School Diploma - Science
Excel High Scool