Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaci Stickley

Colorado Springs

Summary

Dynamic and dedicated staff member with a strong background in customer service. Skilled in relationship building and problem-solving, I excel at creating a welcoming environment. My ability to understand customer needs and resolve issues with empathy ensures a consistently positive experience.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Bartender

Saltgrass Steak House
Colorado Springs
08.2021 - 06.2025
  • Developed rapport with customers through friendly conversation and attentiveness to their needs.
  • Analyzed customer feedback to identify trends and suggested improvements for business.
  • Managed difficult customer situations with professionalism and empathy.

Esthetician

Bella Grace Spa
Colorado Springs
07.2023 - 10.2024
  • Answered calls and responded to clients questions with comprehensive information.
  • Maintained detailed client records to monitor progress and personalize future sessions.
  • Participated in ongoing training workshops to expand skillset as esthetician.
  • Educated clients on proper skincare routines and product usage.

Dog Daycare Provider

Regale's Aussies
Whitesboro
05.2016 - 05.2021
  • Communicated effectively with pet owners regarding their dog's progress during daycare hours.
  • Collaborated with team members to maintain safe environment for all animals in facility.
  • Fostered fun-loving atmosphere that encouraged socialization among pets while also maintaining orderliness throughout day.
  • Kept accurate records of each dog's daily activities, including feeding times, medication administration, and behavioral observations.
  • Maintained cleanliness of dog daycare area by picking up waste, sanitizing surfaces, and refreshing water bowls.
  • Utilized patience and gentle handling techniques when working with shy or fearful dogs.
  • Supervised playtime between dogs and ensured their safety.
  • Managed basic animal needs, including regular feeding and watering.
  • Maintained regular exercise schedules for animal health and wellbeing.

Education

Bachelor of Arts (B.A.) - Communications

Texas A&M University
College Station, Texas
08.2017 - 05.2021

Esthetician License - Esthetics

International Salon And Spa Academy
Colorado Springs, CO
05.2022 - 12.2022

Skills

  • Customer service
  • Friendly, positive attitude
  • Multitasking and organization
  • Excellent communication
  • Time management abilities
  • Analytical and critical thinking
  • Relationship building
  • Patience and empathy
  • Problem-solving

Timeline

Esthetician

Bella Grace Spa
07.2023 - 10.2024

Esthetician License - Esthetics

International Salon And Spa Academy
05.2022 - 12.2022

Bartender

Saltgrass Steak House
08.2021 - 06.2025

Bachelor of Arts (B.A.) - Communications

Texas A&M University
08.2017 - 05.2021

Dog Daycare Provider

Regale's Aussies
05.2016 - 05.2021
Jaci Stickley