Jace Gibbons
LOVELAND
Summary
Dynamic professional with a proven track record in team leadership and customer service, honed across diverse roles from the Army to Bob's Service Mechanic. Excelled in asset protection at Walmart, demonstrating attention to detail and staff training expertise. Skilled in fostering teamwork and collaboration, achieving high customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Enlisted Soldier
Army
10.2019 - Current
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
- Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
- Participated in numerous humanitarian assistance missions abroad, delivering aid to populations affected by natural disasters or conflict situations.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Coached and mentored new recruits for motivated, high-performing teams.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Upheld Army dress and appearance regulations for professional appearance.
- Worked in dirty and uncomfortable conditions.
- Dealt with inter-company conflicts to remove obstacles to troop readiness.
- Operated surveillance radar, communication systems and identification equipment.
Sales Associate
Xfinity
04.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Worked in the number one store in the nation.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Asset Protection
Walmart
08.2023 - 03.2024
- Streamlined incident reporting processes by creating standardized templates and procedures for timely documentation of events related to asset protection concerns.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Coordinated with other departments to ensure seamless integration of asset protection measures throughout the organization.
- Played a key role in shaping company policies and procedures related to asset protection, ensuring alignment with industry best practices and regulatory requirements.
- Trained employees on asset protection procedures, leading to increased staff awareness and vigilance.
Front Desk Receptionist
LaQunita Inn
09.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
Manager
Sonics Drive In
07.2022 - 10.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Farm Hand
Stone Street Stables
11.2021 - 03.2022
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, gators, and skid-steers to maintain client safety and cleanliness.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Service Mechanic
Bob's
01.2018 - 04.2020
- Changed customers oil.
- Was in charge of tire repair.
- Detailed vehicles.
- Pumped fuel for customers.
- Ensure all Customers fluids were topped off.
Education
Sports Broadcasting
Full Sail University
Winter Park, FL04-2026
High School Diploma -
Sulphur High School
Sulphur05-2020
Skills
- Military discipline
- Customer service
- Asset protection planning
- Attention to detail
- Team leadership
- Heavy lifting
- Customer service-focused
- Physical fitness
- Asset protection expertise
- Teamwork and collaboration
- Telephone etiquette
- Staff training and development
- Dependable and hardworking
- First aid proficiency
- Time management
Timeline
Sales Associate
Xfinity
04.2024 - 02.2025
Asset Protection
Walmart
08.2023 - 03.2024
Front Desk Receptionist
LaQunita Inn
09.2022 - 01.2023
Manager
Sonics Drive In
07.2022 - 10.2022
Farm Hand
Stone Street Stables
11.2021 - 03.2022
Enlisted Soldier
Army
10.2019 - Current
Service Mechanic
Bob's
01.2018 - 04.2020
Sports Broadcasting
Full Sail University
High School Diploma -
Sulphur High School
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