Attentive individual offering many years of experience in counter work. Committed to delivering great service, highly efficient in processing customer transactions, and devoted to improving workflow to ensure a positive environment.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
Littleton
07.2021 - Current
Experienced McDonald's crew member with three years in various operational roles, including kitchen management, customer service, and cash handling.
Proficient in food prep, cleaning, and maintaining health standards while effectively managing high-pressure situations.
Skilled in training new staff and supporting management across morning, dinner, and overnight shifts.
Committed to exceptional service and a positive team environment.
Education
HIGH SCHOOL DIPLOMA -
Collegiate Academy of Colorado
Littleton, CO
05.2022
Skills
Procedure implementation
Fostering close professional relationships with other staff and clientele
Point-of-sale transactions
Delivering a fast, friendly, and professional customer experience
Collaborative Efforts
Worked closely with cross-functional teams to achieve project goals and improve overall efficiency.
Fostered open communication among team members to enhance cooperation and problem-solving.
Contributed to team brainstorming sessions, generating innovative ideas that led to successful outcomes.
Assisted in training new employees, promoting a culture of collaboration and support within the team.
Sales Support
Delivered exceptional service support by promptly addressing customer inquiries and issues.
Collaborated with cross-functional teams to enhance service delivery and streamline processes.
Assisted in the development of training materials to improve service standards and team performance.
Monitored service metrics and feedback to identify areas for improvement and implement solutions.
Customer Service
Provided prompt and friendly service, ensuring a positive customer experience and fostering loyalty.
Effectively resolved customer inquiries and complaints, demonstrating strong problem-solving skills.
Collaborated with team members to maintain efficient service flow during peak hours.
Assisted in training new staff on customer service protocols and best practices.