Izabella Orlando
Superior
Summary
Driven professional with background in customer service environments, looking to transition into new field. Developed strong communication and problem-solving skills while handling complex refund processes. Ready to leverage customer service expertise and adaptability in new role.
Overview
3
3
years of professional experience
Work History
Customer Service
Home Depot
02.2024 - Current
- Strengthened client relationships by providing exceptional customer service and support.
- Enhanced guest satisfaction by providing personalized and efficient customer service.
- Developed loyal customer base by providing excellent customer service.
- Provided exceptional customer service, resolving inquiries and technical issues swiftly.
Server
Footers Catering
06.2022 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Customer Service
Tillys
05.2023 - 09.2023
- Developed loyal customer base by providing excellent customer service.
- Enhanced guest satisfaction by providing personalized and efficient customer service.
- Managed specialist team to provide technical assistance and customer service.
- Maintained excellent customer service and positive attitude.
- Strengthened client relationships by providing exceptional customer service and support.
- Provided exceptional customer service, resolving inquiries and technical issues swiftly.
Education
High School Diploma -
Monarch High School
Louisville, CO05-2023
No Degree - Automotive
Lincoln Tech
Denver, CO02-2025
Skills
- Brake systems
- Customer service expertise
- Automotive electronics
- Engine repair
- Manual transmissions
- Time management
- Problem-solving
- Attention to detail
- Multitasking and organization
Timeline
Customer Service
Home Depot
02.2024 - Current
Customer Service
Tillys
05.2023 - 09.2023
Server
Footers Catering
06.2022 - 12.2023
High School Diploma -
Monarch High School
No Degree - Automotive
Lincoln Tech
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