Iy’Ana Faraji
Colorado Springs
Summary
Adaptable professional with 3 years of experience in customer service, warehouse operations, assembly, and caregiving. Skilled in client communication, technical troubleshooting, and process optimization. Proven ability to enhance efficiency, resolve customer issues, and support diverse teams. Seeking customer service or logistics roles to leverage strong organizational and problem-solving skills in a dynamic environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Remodeling Crew Member
Walmart
Colorado Springs, CO
04.2025 - 09.2025
- Executed store renovations by dismantling and reassembling shelving units and displays.
- Operated warehouse equipment to transport and organize merchandise efficiently.
- Assisted customers during remodeling while maintaining a clean and safe workspace.
Remodeling Crew
Walmart
Colorado Springs, CO
06.2024 - 11.2024
- Executed store renovations by dismantling and reassembling shelving units and displays.
- Operated warehouse equipment to transport and organize merchandise efficiently.
- Assisted customers during remodeling while maintaining a clean and safe workspace.
Assembler
Staff Management SMX
Colorado Springs, CO
02.2024 - 06.2024
- Assembled and tested mechanical components with precision, following SOPs and assembly drawings.
- Conducted detailed inspections and documented results to ensure product quality and reduce defects by 15%.
- Maintained a clean and organized work area in compliance with safety and GMP guidelines.
- Collaborated with team members to implement process improvements, increasing production speed by 20%.
Caregiver
Envida
Colorado Springs, CO
11.2023 - 02.2024
- Provided personalized in-home care, assisting with meal preparation, cleaning, and daily activities.
- Ensured client safety and well-being with compassionate and patient-centered support.
- Built strong relationships with clients, enhancing overall satisfaction and comfort.
Amazon Fulfillment Associate
Amazon Warehouse
Colorado Springs, CO
04.2023 - 11.2023
- Followed standardized processes to manage inventory and order fulfillment with 99% accuracy.
- Used safety gear and practiced equipment lockout procedures to maintain a secure work environment.
- Documented order and packaging data accurately and reported material shortages to supervisors.
- Lifted and transported materials up to 50 lbs, supporting physical demands of a high-volume production floor.
Education
General Studies
Pikes Peak State College
Colorado Springs, CO05.2026
High school diploma - General Studies
Sierra High School
Colorado Springs, CO05.2023
Certification
- Driver's License
Languages
English - Fluent
Additional Information
Authorized to work in the US for any employer
Timeline
Remodeling Crew Member
Walmart
04.2025 - 09.2025
Remodeling Crew
Walmart
06.2024 - 11.2024
Assembler
Staff Management SMX
02.2024 - 06.2024
Caregiver
Envida
11.2023 - 02.2024
Amazon Fulfillment Associate
Amazon Warehouse
04.2023 - 11.2023
High school diploma - General Studies
Sierra High School
General Studies
Pikes Peak State College