Ivy Rodriguez
Loveland
Summary
Detail-oriented and highly organized Title Clerk with 5+ years of experience in fast food management and 1 year in title processing. Proven track record of accurately preparing and documenting title transactions, ensuring compliance with state regulations and laws. Skilled in resolving title issues, verifying ownership details, and liaising with government agencies and financial institutions. Adept at providing exceptional customer service and maintaining meticulous records. Strong background in handling high volume workloads efficiently and effectively. Seeking to leverage expertise in title processing to contribute to a dynamic automotive or financial organization.
Overview
9
9
years of professional experience
Work History
Title Clerk
Crossroads Hyundai
07.2023 - 07.2024
- Process vehicle titles for sales and trade-ins, ensuring all necessary documents are completed accurately and submitted in a timely manner to the appropriate agencies
- Review and reconcile vehicle purchase records, sales invoices, and trade-in agreements
- Interact with various departments within the dealership, including sales, service, and accounting, to obtain necessary information for title processing
- Maintain accurate and organized title files for all vehicles in inventory
- Respond to customer inquiries regarding vehicle titles, providing excellent customer service at all times
- Stay up-to-date on state and federal regulations related to titling and registration of vehicles
- Work closely with lenders to ensure timely completion and submission of title documents for financed vehicles
- Process vehicle registration renewals and temporary permits as needed
- Assist with various administrative tasks as needed
- Communicated with customers to resolve common title issues.
Area Supervisor
Chick-Fil-A Loveland
08.2021 - 06.2023
- Ensure a caring Guest experience
- Positive and serving attitude with a warm personality
- Use CORE 4 model to serve guests: eye contact, smile, speak with a friendly tone, always say 'my pleasure'
- Operating the POS at the front counter or in the drive-thru
- Look for opportunities to stock or clean when not serving a Guest
- Taking orders with speed and accuracy at the front counter
- Checking for product quality and consistency
- Assist leadership in executing opening or closing procedures
- Willing to assist in other stations in the front of house, such as monitor, dining room, or working the window
- Demonstrate knowledge of the brand and menu items
- Complete all tasks assigned beyond the job description, if necessary
Operator
Colorado Microcircuits Inc.
11.2017 - 06.2021
- Completed money ordering with Wells Fargo/Loomis weekly
- Schedule writing
- Inspected final products to assess compliance with quality standards and established tolerances
- Worked with supervisor to coordinate workflow and updated daily production team accordingly
- Documented production information via daily system logs and discussed issues with management
Crew Trainer
McDonald's
09.2015 - 11.2017
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Volunteered for additional assignments during peak work periods to keep tasks on schedule
- Managed inventory control and entered results into data system
- Adjusted machines to increase productivity for runs
- Trusted to perform early production testing and production operations field testing
- Maintained machinery to prevent overloads and avoid malfunctions
- Inspected and adjusted work performed to meet expectations
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors
- Displayed good knowledge of safe operating and emergency procedures development and implementation
- Inspected final products for defects and flaws using proper QA procedures
- Mentored new employees to improve performance, food safety and customer service
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Greeted customers with smile and provided friendly service to professionally handle every need
- Set positive example for team members by providing high-quality, efficient service
- Taught new team members correct procedures for contact
Education
Associates of Business -
Aims Community College
Greeley, CO11.2023
High School Diploma - undefined
Mountain View High School
Loveland, CO05.2017
Skills
- Machine Operation
- Inventory Control
- Productivity Improvement
- Production Testing
- Machinery Maintenance
- Quality Assurance
- Plant Start-up and Shut Down
- Process Monitoring
- Wellhead Surveillance
- Well Testing
- Mentoring
- Training
- Customer Service
- Microsoft Suite
- Outlook
- Gmail
- Dealertrack
- Title Work Processing
- Organization
Personal Information
Title: Title Clerk
Timeline
Title Clerk
Crossroads Hyundai
07.2023 - 07.2024
Area Supervisor
Chick-Fil-A Loveland
08.2021 - 06.2023
Operator
Colorado Microcircuits Inc.
11.2017 - 06.2021
Crew Trainer
McDonald's
09.2015 - 11.2017
High School Diploma - undefined
Mountain View High School
Associates of Business -
Aims Community College
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