Iveth Perez
Thornton
Summary
Dynamic and detail-oriented professional with experience at Dutch Bros and Adara Living. Proven ability in time management and active listening, enhancing customer satisfaction and patient care. Skilled in training new hires and ensuring operational efficiency, consistently delivering high-quality service and compassionate support in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
Northglenn, CO
09.2024 - Current
- Prepared high-quality coffee beverages following established recipes and standards.
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Operated espresso machines and maintained equipment to ensure optimal performance.
- Managed cash register operations, processing transactions accurately and efficiently.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
CNA
Adara Living
Broomfield, CO
08.2023 - 03.2024
- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments and vital sign monitoring for improved health outcomes.
- Administered medications per physician orders, maintaining accuracy and adherence to protocols.
- Supported residents with personal hygiene and mobility needs, enhancing quality of life and dignity.
- Documented patient progress and changes in condition accurately in electronic health records for continuity of care.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
High School Diploma -
Denver North High School
Denver, CO05-2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- New hire training
- Patient transfers
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Dutch Bros
09.2024 - Current
CNA
Adara Living
08.2023 - 03.2024
High School Diploma -
Denver North High School