Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Ivan A Moncada
Open To Work

Ivan A Moncada

Envigado

Work Preference

Desired Job Title

Personal Assistant to the OwnersEvent HostSpa Attendant/Remedial Msg TherapistFront Office InternCustomer Service Office Assistant

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteOn-Site
Location: Envigado, CO
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Work-life balanceWork from home option4-day work weekCareer advancementFlexible work hours

Summary

I consider myself a highly motivated individual with a huge desire to take on new challenges as these come along.

I possess strong work ethic, exceptional interpersonal skills & can adapt easily to a new working atmosphere as requested.

Overview

17
17
years of professional experience
8049
8049
years of post-secondary education

Work History

Personal Assistant to the Owners

Private Charter Boating- Enterprises LLC
Fort Myers
05.2024 - 11.2025
  • Provided personal and administrative support to yacht owners, managing schedules, travel coordination and confidential matters
  • Delivered high-level hospitality and customer service to owners and guests
  • Assisted with daily yacht operations, including guest services, provisioning, and interior upkeep
  • Coordinated logistics for voyages, docking, coast guard clearance and onboard needs
  • Maintained strict discretion and confidentiality at all times
  • Supported crew with safety procedures, cleaning, and operational tasks as needed

Event Host

Garuda Labs Inc. (DBA Instawork)
Miami
03.2022 - 11.2024
  • Managed Staffing for Event-Related Activities.
  • Performed thorough Assessments of Venues prior to Events.
  • Achieved better terms through Effective Negotiation with Venues, Caterers, & Entertainment Providers.
  • Welcomed Guests upon Arrival, escorting them to their Designated Seating Areas.

Spa Attendant/Remedial Msg Therapist

Healing Stones Wellness Spa LLC
Fort Lauderdale
06.2017 - 01.2021
  • Helped Guests choose Suitable Spa Services based on their Needs & Preferences.
  • Logged Accurate Guest Details to Provide Customized Service.
  • Directed Spa Attendants in maintaining High Standards of Service.
  • Ensured Cleanliness & Organization of the Spa Front Desk at all Times.
  • Built Relationships with Members & Guests Creating a Welcoming Environment that Promotes Future Visits.

Front Office Intern

Jal Insurance Services (Risk Mgmt. Firm)
Oakland Park
03.2018 - 01.2019
  • Supervised Reception Area Daily Operations.
  • Organized Physical Files, Tracking Spreadsheets and Reports.
  • Developed Organizational Filing Systems for Confidential Customer Records & Reports.
  • Conducted Comprehensive Research & Data Analysis to Support Strategic Planning & Informed Decision-Making.

Customer Service Office Assistant

Fine Gold International DBA
Fort Lauderdale
01.2015 - 06.2017
  • Negotiate & Finalize Currency Exchange Trades w/ Customers.
  • Handle Foreign Money Transactions on a Daily Basis.
  • Keep the Money Database on Track & Updated Every 24 Hrs.
  • Coordinated w/ other Departments to Ensure Orders were Fulfilled.
  • Weight & Test Jewelry to Determine its Current Market Monetary Value.

Hotel Night Auditor

The Royal Palms Resort & Spa (NBV Group)
Lauderdale By The Sea
02.2010 - 02.2015
  • Managed guest check-in and check-out processes.
  • Assisted with Room Reservations, Changes & Proper Cancellations.
  • Resolved Customer Complaints in a Timely Manner while Adhering Company Policies & Procedures.
  • Balanced End-of-Shift Reports on a Daily Basis to Ensure Accuracy of Transactions.
  • Performed Bookkeeping Activities to Balance Accounts & Conduct Nightly Audits.
  • Cultivated Professional Relationships with Guests, Improving Customer Retention through Coordinated Service.

Offender Rehabilitation Advocate (Case Mgmt.)

Juvenile Justice Center Division- Cook County
Chicago
06.2008 - 01.2010
  • Used Meetings to Help Clients Prioritize Actions & Establish Short & Long Term Goals while in Custody.
  • Filed Motions on Behalf of Detainees with the Appropriate Case Worker
  • Drafted Legal Documents such as Pleadings, Appeals & Agreements.
  • Completed Paperwork & Documentation Accurately & On Time.
  • Assisted Legal Guardians in Understanding their Rights & Responsibilities.

Education

Associate of Science - Broadcast Journalism - (Investigative Studies)

Keiser University
Fort Lauderdale, FL

Associate of Applied Science - Massage Therapy & Holistic Wellness

Florida College of Natural Health
Pompano Beach, FL

Advanced Certificate Program (ACP) 18-Credits - Social Work & Community Development

City Colleges of Chicago (Harry S Truman Comm.)
Chicago, IL

GED -

Coral Springs High School
Coral Springs, FL

Skills

  • Bilingual
  • Nightly Audits
  • Guest Relations
  • Basic Accounting
  • Guest Engagement
  • Switchboard Operation
  • Problem-Solving Skills
  • Adaptability & Flexibility
  • Amenity Recommendations

Languages

Spanish
First Language
English
Proficient
C2
Portuguese
Beginner
A1
Italian
Beginner
A1

Affiliations

Post-Hurricane Volunteer, "AMERICAN RED CROSS"- Miami, Fl (2017-2020)

Timeline

Personal Assistant to the Owners

Private Charter Boating- Enterprises LLC
05.2024 - 11.2025

Event Host

Garuda Labs Inc. (DBA Instawork)
03.2022 - 11.2024

Front Office Intern

Jal Insurance Services (Risk Mgmt. Firm)
03.2018 - 01.2019

Spa Attendant/Remedial Msg Therapist

Healing Stones Wellness Spa LLC
06.2017 - 01.2021

Customer Service Office Assistant

Fine Gold International DBA
01.2015 - 06.2017

Hotel Night Auditor

The Royal Palms Resort & Spa (NBV Group)
02.2010 - 02.2015

Offender Rehabilitation Advocate (Case Mgmt.)

Juvenile Justice Center Division- Cook County
06.2008 - 01.2010

Associate of Science - Broadcast Journalism - (Investigative Studies)

Keiser University

Associate of Applied Science - Massage Therapy & Holistic Wellness

Florida College of Natural Health

Advanced Certificate Program (ACP) 18-Credits - Social Work & Community Development

City Colleges of Chicago (Harry S Truman Comm.)

GED -

Coral Springs High School

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Ivan A Moncada