Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ivan Pellegrini

Westminster

Summary

Dedicated professional with a background in customer service and the hospitality industry. Skilled in problem-solving and time management, with a focus on providing a great customer experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Web Developer Intern

InsurXcel
Westminster
01.2023 - 08.2023
  • Collaborated with team members to troubleshoot website issues.
  • Participated in code reviews to ensure quality and consistency.
  • Built website content and designs using HTML and CSS.
  • Assisted in developing and maintaining user-friendly websites.
  • Implemented responsive design principles to ensure websites are mobile friendly.

Receptionist

Hotel Zrinski
Crikvenica
05.2018 - 10.2022
  • Greeted and assisted visitors with professionalism and friendliness.
  • Managed phone calls, directing inquiries to appropriate staff members.
  • Created a welcoming environment through effective communication and organization skills.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.

Education

High School Diploma -

Hotel Management School
Zabok
05-2004

Skills

  • Customer service
  • Communication skills
  • Time management
  • Problem solving
  • Conflict resolution
  • Digital literacy
  • Customer and client relations
  • Service-oriented mindset

Certification

  • Full stack developer certificate

Timeline

Web Developer Intern

InsurXcel
01.2023 - 08.2023

Receptionist

Hotel Zrinski
05.2018 - 10.2022

High School Diploma -

Hotel Management School

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Ivan Pellegrini