Iuliia Boiko
Parker
Summary
Multilingual professional with 10+ years of diverse experience across communications, operations management, customer service, writing, and administrative support. Strong background in running day-to-day business operations, managing teams, coordinating logistics, and delivering high-quality client and customer interactions. Experienced in international communication, content creation, and independent project management. Adaptable, reliable, and detail-oriented, with the ability to thrive in fast-paced environments. Seeking opportunities in administrative support, customer service, sales, operations, or communication-focused roles.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Freelance Writer & Editor
International
01.2013 - Current
- -Delivered content writing, editing, and research services for multiple clients.
- -Created website content, lifestyle articles, and editorial materials for platforms like Life Revival.
- -Communicated with clients regularly; handled deadlines and project management independently.
- -Produced clear, engaging content across multiple fields and formats.
Restaurant Operations Manager
Family Business
01.2020 - 01.2024
- -Managed daily restaurant operations with minimal supervision.
- -Supervised staff, handled hiring, onboarding, and training.
- -Maintained inventory, ordering, labeling, and stock rotation.
- -Ensured excellent customer service and smooth workflow.
- -Uphold high sanitation standards; passed health inspection with minor notes.
- -Coordinated responsibilities across kitchen and front-of-house operations.
Owner & Curator- Online Jewelry Boutique
Self-Employed
01.2012 - 01.2017
- -Operated an online jewelry boutique specializing in Ukrainian designer brands.
- -Imported merchandise, coordinated logistics, and maintained supplier relationships.
- -Managed all business functions: curation, inventory, customer service, and sales.
- -Collaborated with a local Edmonton art gallery that sold products on consignment.
- -Maintained accurate business documentation, taxes, and operational workflow.
Marketing Department Assistant
Kia Motors Ukraine
01.2012 - 01.2012
- -Coordinated communication between departments and partners.
- -Maintained organized documentation and approval forms.
- -Supported marketing tasks and staff inquiries.
Executive Assistant
Souvenir Distribution Company
01.2010 - 01.2012
- -Managed communication with clients and vendors; translated documents and agreements.
- -Handled administrative duties, organized files, maintained correspondence flow.
- -Supported management and ensured smooth daily operations.
Journalist
The Architect Magazine
01.2008 - 01.2010
- -Wrote long-form articles and conducted expert interviews.
- -Performed research, translation, and fact-checking.
- -Communicated with international architectural bureaus and obtained project materials (collaborated with Zaha Hadid, Foster and Partners, etc.)
Education
Bachelor's Degree - English Language & Literature, Interpretation focus
Vinnytsia State Pedagogical University
UkraineSkills
- - Multilingual Communication (English, Russian, Ukrainian)
- - Customer Service & Client Relations
- - Office & Administrative Support
- - Operations & Team Management
- - Inventory & Process Coordination
- - Research, Writing & Editing
- - Scheduling & Workflow Management
- - Problem Solving & Decision Making
- - Cross-Cultural Communication
- - Independent Project Leadership
Certification
MITS Medical Interpretation training
LANGUAGES
English: Fluent
Russian: Fluent
Ukrainian: Native
Timeline
Restaurant Operations Manager
Family Business
01.2020 - 01.2024
Freelance Writer & Editor
International
01.2013 - Current
Owner & Curator- Online Jewelry Boutique
Self-Employed
01.2012 - 01.2017
Marketing Department Assistant
Kia Motors Ukraine
01.2012 - 01.2012
Executive Assistant
Souvenir Distribution Company
01.2010 - 01.2012
Journalist
The Architect Magazine
01.2008 - 01.2010
Bachelor's Degree - English Language & Literature, Interpretation focus
Vinnytsia State Pedagogical University