Itcel Garcia
Longmont
Summary
Affectionate Babysitter experienced in ensuring safety and well-being of children. Delivered engaging, age-appropriate activities while modeling positive social behaviors. Maintained organized and child-friendly environments, contributing to a nurturing atmosphere.
Overview
2
2
Languages
16
16
years of professional experience
Work History
Babysitter
Angeles Ramirez
Longmont
12.2019 - Current
- Managed daily schedules and routines for children.
- Monitored children's safety and well-being to prevent accidents and falls.
- Ensured a safe environment during indoor and outdoor play.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Prepared nutritious meals and snacks for kids.
- Supported children's nutritional and bedtime needs to ensure well-being.
- Provided emotional support and guidance to children.
- Organized educational games to enhance learning.
- Communicated with parents about children's activities and needs.
- Engaging in age-appropriate activities like reading stories or playing games.
- Remaining alert at all times while caring for multiple children simultaneously.
Cleaning Manager
House Cleaning
Longmont
01.2015 - Current
- Supervised daily cleaning operations for residential and commercial properties.
- Developed and implemented cleaning processes to ensure consistent and high-quality results.
- Implemented new cleaning procedures to enhance operational efficiency.
- Trained and mentored staff on cleaning techniques and safety protocols.
- Developed cleaning schedules to ensure timely service delivery.
- Coordinated with clients to address specific cleaning needs and concerns.
- Conducted regular inspections to identify maintenance needs in areas such as carpets, furniture, walls, ceiling tiles, windows.
- Conducted performance reviews to assess staff effectiveness and improvement areas.
- Resolved customer complaints concerning cleanliness or service issues promptly and professionally.
- Maintained records of service requests from clients regarding specific cleaning requirements.
- Developed a system for scheduling regular deep cleans within each area of responsibility.
- Coordinated special projects such as floor stripping and refinishing or post-construction cleanup.
- Assisted in developing departmental budgets and adhering to allocated funds.
- Practiced safe work habits and wore protective safety equipment.
Private Elderly Caregiver
Gloria Ortega
Longmont
02.2019 - 04.2020
- Assisted elderly clients with daily living activities such as bathing, dressing, grooming and toileting.
- Assisted clients with daily living activities and personal care routines.
- Managed medication schedules and ensured proper administration for clients.
- Prepared nutritious meals based on dietary needs and preferences.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation to medical appointments and social outings.
- Maintained a clean and safe living environment for clients.
- Communicated regularly with family members about client status and needs.
Cashier
Chipotle
Longmont
04.2010 - 06.2014
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained accurate cash register and handled cash, credit, and gift card payments.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer questions and provided store information.
- Trained new cashiers on store policies and operational procedures effectively.
- Managed inventory by restocking supplies and organizing merchandise regularly.
- Ensured cleanliness of the checkout area and maintained hygiene standards consistently.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
Host
Applebee's Grill + Bar
Longmont
07.2013 - 05.2014
- Greeted and welcomed guests upon arrival at the restaurant.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed guest seating arrangements to optimize dining flow.
- Provided menus and informed guests about daily specials.
- Responded to guest inquiries with prompt and friendly service.
- Assisted servers by communicating guest needs effectively.
- Provided excellent customer service by anticipating customer needs.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Maintained cleanliness and organization of the host station.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Sales Associate
Panda Express
Boulder
11.2012 - 12.2013
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer complaints promptly to enhance satisfaction experience.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Handled cash register transactions and processed payments accurately.
- Trained new associates on company policies and customer service techniques.
- Collaborated with team members to ensure efficient service flow.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated kitchen equipment to prepare food according to standards.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
Cleaning Crew Member
Longmont United Hospital
Longmont
04.2012 - 10.2013
- Maintained cleanliness in patient rooms and common areas throughout the hospital.
- Operated cleaning equipment such as floor scrubbers and vacuum cleaners effectively.
- Collaborated with team members to complete deep cleaning tasks efficiently.
- Followed infection control protocols to ensure safe environments for patients and staff.
- Adhered to safety guidelines while handling hazardous materials during cleaning tasks.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Swept and mopped floors in public areas.
- Vacuumed carpets, furniture, and upholstery.
- Emptied trash cans and replaced liners.
- Assisted in stock management of cleaning supplies and materials for daily operations.
- Reported maintenance issues to ensure timely repairs and upkeep of facilities.
- Provided support during hospital events by preparing and maintaining cleanliness in venues.
Education
Goal Academy
Longmont, COSkills
- Child development techniques
- Emergency response
- Customer service
- Team leadership
- Attention to detail
- Flexible scheduling
- Problem solving
- Communication skills
- Active listening
- Strong work ethic
Languages
English
Professional
Spanish
Professional
Accomplishments
- Culinary food safety
- Early childhood council class
Affiliations
- Cook
- Spend time with family
- Outdoors
- Gardening
- Take care of my kids/ other kids
- Love to listen to music
Things I am great at
- Fast learner
- Great work ethic
- Very detailed
- Optimistic
- Social
- On task
- Trustworthy
- Great mother
- Friendly
References
References available upon request.
Timeline
Babysitter
Angeles Ramirez
12.2019 - Current
Private Elderly Caregiver
Gloria Ortega
02.2019 - 04.2020
Cleaning Manager
House Cleaning
01.2015 - Current
Host
Applebee's Grill + Bar
07.2013 - 05.2014
Sales Associate
Panda Express
11.2012 - 12.2013
Cleaning Crew Member
Longmont United Hospital
04.2012 - 10.2013
Cashier
Chipotle
04.2010 - 06.2014
Goal Academy