Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Isla Howkins

Isla Howkins

Lafayette

Summary

Dynamic and professional Restaurant Hostess at Teocalli Cocina, recognized for delivering exceptional customer service and maintaining an organized dining environment. Known for a warm and welcoming demeanor, I effectively managed seating and trained new staff, ensuring a positive experience that encouraged repeat visits. Quick learner with excellent time management skills.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Teocalli Cocina
07.2023 - Current
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Reported problematic guests to management to foster safe and pleasant environment.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Checked in with servers to confirm preparedness before seating customers.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

No Degree -

Peak To Peak Charter School
Lafayette, CO
05-2026

Skills

  • Friendly and outgoing personality
  • Honest and reliable
  • Professional and organized
  • Warm and welcoming
  • Excellent time management
  • Responsible and mature
  • Quick learner
  • Kind hearted

Interests

  • Gym Workouts
  • Team Sports
  • Committed to improving personal fitness through regular participation in [sport]
  • Passionate about balancing physical health with mental and emotional wellness
  • Adventure Travel
  • Playing Sports
  • Stand-up Paddleboarding (SUP)
  • I enjoy helping others and giving back to the community
  • Reading

Timeline

Restaurant Hostess

Teocalli Cocina
07.2023 - Current

No Degree -

Peak To Peak Charter School

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Isla Howkins