Isaiah Ortega
Denver
Summary
Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing several years of related experience, advanced inspection skills, and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety.
Motivated professional proficient at driving broad range of commercial trucks. Resourceful and customer-focused transportation specialist with several years of experience building client relations, supporting operations, managing logistics, and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Rolloff Driver
Honey Bucket
Golden
11.2022 - Current
- Operated roll-off trucks to transport waste containers efficiently.
- Performed routine vehicle inspections ensuring compliance with safety standards.
- Collaborated with team members to coordinate pick-up and delivery schedules.
- Maintained accurate logs of service activities and vehicle maintenance records.
- Communicated effectively with customers regarding service requests and issues.
- Ensured compliance with all applicable laws, regulations, policies, procedures, and safety standards.
- Responsible for securing loads according to state law requirements prior to transport.
- Performed pre-trip inspections of the truck to ensure it was in proper working order prior to departure.
- Complied with traffic regulations in order to operate vehicles safely on public roads.
- Followed established company policies and procedures while operating truck safely at all times.
- Maintained contact with supervisors regarding work schedule changes or job assignments.
- Provided customer service by answering questions or providing assistance as needed.
- Maintained communication with dispatch regarding pick-up and delivery times and routes.
- Reviewed maps regularly to determine most efficient routes for timely deliveries.
- Maintained cleanliness of cab area at all times including washing windows as needed.
- Inspected and maintained vehicles on a regular basis to ensure safe operation.
Driver, Warehouse Orders
Keystone Automotive
Aurora
09.2021 - 12.2022
- Delivered warehouse orders efficiently to various customer locations.
- Loaded and unloaded vehicles with accuracy and care.
- Maintained inventory records using company software systems.
- Inspected vehicles for safety and compliance before deliveries.
- Communicated with warehouse staff to coordinate order fulfillment.
- Ensured timely delivery of parts to support customer needs.
- Followed safety protocols while handling equipment and materials.
- Delivered goods to specified destinations in a timely manner.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Reviewed work orders to perform freight movement and deliveries.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
- Operated pallet jacks to move inventory within the warehouse.
- Processed daily inventory receipts and quantities of supplies.
- Ensured cargo was secured properly in accordance with company policy and DOT regulations.
- Inspected vehicles for mechanical items and safety issues prior to departing on routes.
- Maintained accurate records of deliveries including delivery times, dates and addresses.
- Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes.
- Navigated routes with relevant map programs and GPS systems.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Filed vehicle logs, cargo records or billing statements according to company regulations.
Pickup and Delivery Driver
United site services
Commerce City
02.2017 - 12.2020
Delivery Driver
United Site Services
Commerce City
02.2017 - 12.2020
- Inspected vehicles before and after deliveries for safety compliance.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Communicated with clients to confirm delivery details and address concerns.
- Operated delivery vehicles adhering to traffic laws and safety regulations.
- Collaborated with team members to coordinate delivery schedules effectively.
- Assisted in training new drivers on company policies and procedures.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Checked tires for proper inflation before leaving on each route.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Inspected vehicles' condition, supplies and equipment before and after trips
Education
General Education Diploma
Denver, COSkills
- Vehicle inspection
- Load securing
- Waste transportation
- Route optimization
- Compliance adherence
- Customer communication
- Inventory management
- Time management
- Safety protocols
- Problem solving
- Attention to detail
- Team collaboration
- Adaptability
- Professionalism
- Truck unloading
- Manual cargo loading/unloading
- Waste disposal
- Transport vehicle inspection
- Heavy equipment operation
- Post-trip inspections
- Defensive driving
- Roll off truck operation
- Safety reporting
- GPS technology
- Logbook maintenance
- Recycling procedures
- Power take off operation
- Pre-trip inspections
- Weather conditions adaptation
- Weight limit compliance
- Waste material disposal
- Permit requirements
- Waste collection
- Interstate transport management
- Equipment inspection
- Accident prevention
- Hand-eye coordination
- Traffic laws
- Hydraulic systems
- Safe driving practices
- OSHA compliance
- Container transportation
- Route navigation
- DOT regulations
- Powered cargo loading/unloading
- Container placement
- Truck loading
- Vehicle maintenance
- Adaptability and flexibility
- Analytical thinking
- Customer service
- Forklift operation
- Flatbed trailers
- Trailer maneuvering
- State and federal regulations
- Emergency roadside repairs
- Manage loads
- Dependable and cooperative
Certification
- CDL B
Timeline
Rolloff Driver
Honey Bucket
11.2022 - Current
Driver, Warehouse Orders
Keystone Automotive
09.2021 - 12.2022
Pickup and Delivery Driver
United site services
02.2017 - 12.2020
Delivery Driver
United Site Services
02.2017 - 12.2020
General Education Diploma