Isaiah Nassif
Lakewood,CO
Summary
Accomplished Sales Associate with a proven track record of driving results through effective communication and a commitment to exceptional customer service. Highly detail-oriented and proficient in retail car sales, motivated by extensive product knowledge and a focus on achieving outstanding sales outcomes. Currently pursuing a Business Administration degree, seeking a part-time role to apply and expand my skills in a real-world setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SALES ASSOCIATE
Crown Automotive
03.2024 - 06.2024
- Converting showroom visitors into customers by understanding their needs and interests and matching them to the most appropriate car
- Understanding the characteristics, capabilities, and features of all cars and providing the potential customer with detailed information
- Taking customers on test drives and demonstrating vehicle features
- Build a rapport with potential customers to improve the possibility of a sale in the future
- Maintain a customer database and communicate with them
- Assist customers with completing the relevant paperwork required for a successful sale to be processed
- Maintain reporting structures and recording sales and inventory on our CRM software
- Collaborate with team members to reach sales targets Assist with the set up of showroom and promotional displays
SALES ASSOCIATE
Automotive Imports
10.2023 - 03.2024
- Converting showroom visitors into customers by understanding their needs and interests and matching them to the most appropriate car
- Understanding the characteristics, capabilities, and features of all cars and providing the potential customer with detailed information
- Taking customers on test drives and demonstrating vehicle features
- Build a rapport with potential customers to improve the possibility of a sale in the future
- Maintain a customer database and communicate with them
- Assist customers with completing the relevant paperwork required for a successful sale to be processed
- Maintain reporting structures and recording sales and inventory on our CRM software
- Collaborate with team members to reach sales targets Assist with the set up of showroom and promotional displays
Sales Associate
AutoNation Buick GMC West
01.2023 - 08.2023
- Converting showroom visitors into customers by understanding their needs and interests and matching them to the most appropriate car
- Understanding the characteristics, capabilities, and features of all cars and providing the potential customer with detailed information
- Taking customers on test drives and demonstrating vehicle features
- Build a rapport with potential customers to improve the possibility of a sale in the future
- Maintain a customer database and communicate with them
Assist customers with completing the relevant paperwork required for a successful sale to be processed - Maintain reporting structures and recording sales and inventory on our CRM software
- Collaborate with team members to reach sales targets Assist with the set up of showroom and promotional displays
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
Sales Associate
GoGreen Motors
10.2022 - 12.2022
- Converting showroom visitors into customers by understanding their needs and interests and matching them to the most appropriate car
- Understanding the characteristics, capabilities, and features of all cars and providing the potential customer with detailed information
- Taking customers on test drives and demonstrating vehicle features
- Build a rapport with potential customers to improve the possibility of a sale in the future
- Maintain a customer database and communicate with them
- Assist customers with completing the relevant paperwork required for a successful sale to be processed
- Maintain reporting structures and recording sales and inventory on our CRM software
- Collaborate with team members to reach sales targets Assist with the set up of showroom and promotional displays
SALES ASSOCIATE
Men's Warehouse
06.2021 - 10.2022
- Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers' questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products • Ensure racks are fully stocked
- Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager • Stay up-to-date with new products/services
- Upsell
Education
High School Diploma -
Colorado's Finest High School of Choice
Englewood, CO10.2022
Associate of Applied Science - Business Administration
Red Rocks Community College
Denver, CO08.2024
Skills
- LANGUAGES
- English
- Native
- Converting showroom visitors into customers by understanding their needs and interests and matching them to the most appropriate car
- Understanding the characteristics, capabilities, and features of all cars and providing the potential customer with detailed information
- Taking customers on test drives and demonstrating vehicle features
- Building rapport with potential customers to improve the possibility of a sale in the future
- Maintain an CRM database and communicate with potential and current customers
- Assist customers with completing the relevant paperwork required for a successful sale to be processed
- Maintain reporting structures and recording sales and inventory on our CRM software
- Collaborate with team members to reach sales targets
- Assist with the set up of showroom and promotional displays and marketing
- Customer prospecting
- Lead conversion
- Objection handling
- Teamwork / collaboration
- Leadership customer service
- Sales marketing negotiation
- Cold calling
- Computer knowledge
- Active listening
- Greet and direct customers
- Provide accurate information (eg product features, pricing and after-sales services)
- Answer customers' questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
- UpSell
Certification
Automotive sales Licenses - State of Kansas
Automotive sales Licenses - State of Colorado
Timeline
SALES ASSOCIATE
Crown Automotive
03.2024 - 06.2024
SALES ASSOCIATE
Automotive Imports
10.2023 - 03.2024
Sales Associate
AutoNation Buick GMC West
01.2023 - 08.2023
Sales Associate
GoGreen Motors
10.2022 - 12.2022
SALES ASSOCIATE
Men's Warehouse
06.2021 - 10.2022
High School Diploma -
Colorado's Finest High School of Choice
Associate of Applied Science - Business Administration
Red Rocks Community College
Automotive sales Licenses - State of Kansas
Automotive sales Licenses - State of Colorado
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