Isaiah Ibarra
Loveland
Summary
Reliable hardworking associate with clear vision on how to get any task done in a pinch for store management appeasement. Communicates with department and store leaders to keep things rolling with minimal setbacks, leading to customer satisfaction.
Worked a multitude of store jobs, moving between direct customer service operations at help desks, curbside service, cash registers and sales floors. Delivers top tier retail employment, keeping customer relations at peak loyalty / longevity. Looking for opportunity for hard working decently high exertion esc work to keep both body and mind trained at top performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Operator
King Soopers
Loveland, CO
09.2022 - Current
- Assisted customers with knowledgeable easy to understand responses to customer questions, and concise productive solutions to guarantee customer satisfaction.
- Attended to fellow service desk / department employees when needed and or self initiated.
- Operated money services such as Western Union Money Transfers, Bill Pays and Money Orders.
- Orchestrated department lead duties when short staffed management required.
- Trained many learning associates on how to engage in money services and customer particulars.
- Worked company computer software for customer information / relations on hourly basis.
Pick Up Department Associate
King Soopers
Loveland, CO
06.2022 - Current
- Worked pick up department backroom and ran orders to customers car side in a sharp and timely matter.
- Ran pick up department backroom when leads were not available on countless occasions to complete department duties.
- Kept department goals met, in line with store and management objectives.
- Improved personal work ethic and mindset to match company needs for both store and department improvement.
Fuel Station Clerk
King Soopers
Loveland, CO
09.2022 - Current
- Operated store fuel station on consistent basis, both opening and closing.
- Coached upcoming training employees on how to properly work gas pump and merchandise center.
- Serviced confused or aloof customers on how to safely fuel and tend their auto vehicles.
Education
High School Diploma -
Highschool Graduate
Skills
- Call center customer service
- Customer communications
- Technical troubleshooting
- Time management
- Multitasking Abilities
- Cleanliness and organization
- Cross-training versatility
- Computer literacy basics
- Maintaining equipment functionality
- Training and coaching
Certification
- Certified A.M.L. (Anti-Money Laundering) trained associate .
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Timeline
Customer Service Operator
King Soopers
09.2022 - Current
Fuel Station Clerk
King Soopers
09.2022 - Current
Pick Up Department Associate
King Soopers
06.2022 - Current
High School Diploma -
Highschool Graduate