Isaiah Hinojosa
Aurora
Summary
Dynamic Shift Supervisor at Starbucks Coffee Company with a proven track record in operations management and staff development. Expert in cash handling and inventory control, I successfully implemented strategies that enhanced efficiency and reduced waste. Passionate about fostering a collaborative team culture, driving sales, and elevating customer engagement.
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
13
13
years of professional experience
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
05.2013 - Current
- Ensured exceptional service and product quality during daily operations.
- Trained new team members on policies and procedures effectively.
- Reduced waste by managing inventory levels and implementing stock rotation.
- Enhanced efficiency in order processing through operational improvements.
- Developed strategies with management to boost sales and customer engagement.
- Maintained accuracy in cash handling and minimized daily reconciliation discrepancies.
- Partner of the Quarter 2015, 2018, 2022, 2024
Manager
Barley Haven
10.2018 - 10.2019
- Identified sales trends through data analysis, guiding product offerings effectively.
- Managed multiple tasks efficiently, consistently meeting established deadlines.
- Cultivated a strong culture of collaboration and continuous employee learning.
- Strengthened partnerships with industry leaders, boosting company reputation and opportunities.
- Achieved goals by developing and executing strategic plans with clear performance metrics.
Skills
- Customer-oriented
- Training and mentoring
- Cash handling expertise
- Staff motivation
- Staff development
- Inventory control and record keeping
- Operations management
- Conflict resolution techniques
- Policy enforcement
- Inventory management
- Continuous improvement
- Team leadership
Languages
Spanish
Native or Bilingual
Timeline
Manager
Barley Haven
10.2018 - 10.2019
Shift Supervisor
STARBUCKS COFFEE COMPANY
05.2013 - Current