Isabelle Matthews
Evergreen
Summary
As a dedicated Beauty Advisor, I bring a strong foundation in personalized client consultations, relationship building, and results‑driven service. I am recognized for my ability to enhance the customer experience through attentive guidance, expert product knowledge, and a consultative approach that supports confident purchasing decisions. With proven strengths in visual merchandising, I maintain organized, detail‑focused presentations that elevate store standards and contribute to overall performance. I collaborate effectively with team members, uphold professional service expectations, and remain committed to creating an engaging, welcoming environment that fosters client satisfaction and loyalty.
Overview
1
1
Language
2
2
years of professional experience
Work History
Lead Beauty Advisor
Sephora inside Kohls
Lakewood
09.2025 - 07.2026
- Delivered personalized consultations, driving 30–45% sales increase and enhancing repeat client visits.
- Provided expert guidance across skincare, makeup, fragrance, and haircare, boosting client satisfaction scores by 50%.
- Improved group conversion rates by 60% through targeted needs-based product recommendations.
- Elevated store satisfaction through welcoming service and proactive support, resolving issues efficiently.
- Executed high-standard visual merchandising sets, creating clean displays that increased product engagement.
- Achieved 90% replenishment accuracy, minimizing out-of-stock instances and enhancing client experience.
Color Consultant
Sally Beauty Holdings Inc.
Littleton
02.2025 - 09.2025
- Energized consultations with personalized guidance, boosting customer self-expression and confidence.
- Listened closely to customers' goals, delivering tailored product recommendations and effective solutions.
- Built genuine connections through knowledgeable support in hair, skincare, cosmetics, and nails.
- Maintained strong product knowledge by staying informed on beauty trends and absorbing training swiftly.
- Delivered reliable support across multiple store locations, maintaining smooth operations and consistent service quality.
- Thrived in diverse store environments, quickly adapting to new teams and workflows.
Beauty Advisor
Sephora inside kohls
Lakewood
02.2024 - 02.2025
- Delivered accurate recommendations based on in-depth knowledge of top beauty brands and trends.
- Guided clients to products with enthusiasm for beauty, boosting their confidence and inspiration.
- Sparked beauty conversations to uncover client needs, enhancing overall interaction quality.
- Created an inviting atmosphere that encouraged clients to explore and discover their ideal beauty routines.
- Executed merchandise sets to uphold high visual standards, enhancing the shopping environment.
Education
High School Diploma -
Jeffco Virtual Academy
Evergreen, CO05-2021
Skills
- Visual merchandising and product knowledge
- Customer consultations and relationship management
- Fraud detection and theft prevention
- Sales forecasting and attention to detail
- Team collaboration and color matching
- Upselling strategies
- Relationship management
Languages
English
Professional
Timeline
Lead Beauty Advisor
Sephora inside Kohls
09.2025 - 07.2026
Color Consultant
Sally Beauty Holdings Inc.
02.2025 - 09.2025
Beauty Advisor
Sephora inside kohls
02.2024 - 02.2025
High School Diploma -
Jeffco Virtual Academy