Isabelle Martinez
Nucla,CO
Summary
Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Worker/ Retail
Wild Gals
07.2025 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Retail Worker/Lead Food Service Worker
Fishers Market
02.2024 - 04.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Customer service rep.
Mail and More of Peoria
05.2022 - 01.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Kitchen Worker
Orchard Mesa Lanes
09.2020 - 08.2021
- Demonstrated versatility in culinary skills, assisting in various stations such as grill, fryer, or sauté as needed.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Complied with all federal, state, and local regulations governing safe food handling practices within the kitchen environment.
- Expedited orders efficiently during high volume shifts, ensuring prompt delivery of dishes without sacrificing quality or presentation standards.
- Supported overall restaurant operations through effective communication with front-of-house staff during peak service hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Central High School
Grand Junction, Co05.2021
Skills
- Good at organizing
- General computer skills
- Quick learner
- Good understanding of food and kitchen work
- Follow directions well
- Work well under pressure
- Friendly and sociable
- Good work ethic
- Clean and sanitary
- Good at Problem Solving
- Positive attitude
- Customer service
- POS proficiency
Certification
- Food handlers Certification
- Marijuana Enforcement Division Employee License
Timeline
Food Service Worker/ Retail
Wild Gals
07.2025 - Current
Retail Worker/Lead Food Service Worker
Fishers Market
02.2024 - 04.2025
Customer service rep.
Mail and More of Peoria
05.2022 - 01.2024
Kitchen Worker
Orchard Mesa Lanes
09.2020 - 08.2021
High School Diploma -
Central High School
ACHIEVEMENTS
Food Handling safety certification-2023-2026
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