Isabella Braun
Centennial,CO
Summary
I am compassionate with talent for effective communication and patient interaction. I possess a solid understanding of patient care protocols, proficiency in managing patient information, and coordinating care services. I am dedicated to improving patient experiences and ensuring seamless care delivery.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
AFC Urgent Care
04.2025 - Current
- Streamline patient check-in process, reducing wait times, and improving overall efficiency.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Manage sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality, and privacy at all times.
- Contribute to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Monitor vital signs and reported changes to staff ensuring timely medical interventions when necessary.
- Assist providers with essential tasks, streamlining workflow, and increasing efficiency in the healthcare setting.
- Assist in training new employees, sharing knowledge, and best practices to ensure consistency in care delivery.
- Perform EKGs, other diagnostic tests accurately ,and efficiently for prompt analysis by providers.
Beauty Sales Associate
Nordstrom
11.2023 - 04.2025
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Built a loyal customer base with recommendations based on individual preferences and skin types.
- Provided exceptional customer service by addressing client concerns promptly and offering suitable solutions.
- Maintained a clean, organized work area that helped to maintain a professional store image.
- Worked closely with colleagues to create a welcoming atmosphere that encouraged customers to spend more time exploring product offerings.
Logistics Processor
Nordstrom
11.2021 - 11.2023
- Fulfilled customer orders in a timely manner.
- Set up special events, organized backrooms, and relocated store fixtures
- Streamlined distribution processes for faster delivery times and increased customer satisfaction.
- Cross-trained logistics employees – increasing their versatility
- Implemented safety protocols to minimize workplace accidents and maintain a safe working environment.
- Increased order accuracy with rigorous quality control checks.
Education
High School Diploma -
Eagle Crest Highschool
Aurora, CO05-2022
Skills
- Critical thinking skills
- Organizational skills
- Attention to detail
- HIPAA compliant
- Customer service skills
- Teamwork skills
- Time management skills
Timeline
Patient Care Coordinator
AFC Urgent Care
04.2025 - Current
Beauty Sales Associate
Nordstrom
11.2023 - 04.2025
Logistics Processor
Nordstrom
11.2021 - 11.2023
High School Diploma -
Eagle Crest Highschool
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