Isabella Acosta
Kamloops, BC
Summary
Dedicated fourth-year international business student with four years of successful experience providing exceptional customer service in fast-paced environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Strong leadership, and communication abilities. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Sales Consultant Representative
Bell Mobility
08.2023 - 02.2024
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Conducted product demonstrations for potential clients, leading to increased product awareness and sales conversions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Grocery Store Clerk
Save-On-Foods
09.2021 - 08.2023
- Worked closely with front-end staff to assist customers
- Established and managed objectives for team production and customer service
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
Administrative Assistant
Tecnoconf
01.2021 - 08.2021
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
BBA - International Business
Thompson River University
Kamloops, BC05.2025
Entrepreneurship Certificate -
Comfama
Medellin06.2021
Skills
- Customer service
- Proficient in Microsoft Office
- Office Administration
- Time management
- Adaptability
- Relationship Building
- Fast Learner
- Strong Problem Solver
Languages
Spanish
Native language
English
Proficient
C2
Italian
Intermediate
B1
German
Beginner
A1
Timeline
Sales Consultant Representative
Bell Mobility
08.2023 - 02.2024
Grocery Store Clerk
Save-On-Foods
09.2021 - 08.2023
Administrative Assistant
Tecnoconf
01.2021 - 08.2021
BBA - International Business
Thompson River University
Entrepreneurship Certificate -
Comfama
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