ISABEL ROSALES
Boulder,CO
Summary
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
Four Star Realty
04.2025 - 06.2025
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept accurate records of all resident and tenant correspondence.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Showed apartments to potential tenants and answered questions regarding community.
- Verified income, assets, expenses, and completed file tracking sheet for each applicant.
Leasing Specialist
Boulder Housing Partners
01.2025 - 04.2025
- Conducted property tours with potential rental clients and answered questions regarding different properties.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Created proposals, lease offers and documents for incoming and current tenancies.
Teacher's Assistant
Little Peoples Landing
03.2023 - 07.2023
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Team Member
Jamba Juice
02.2022 - 01.2023
- Trained new team members on company procedures and safety requirements.
- Developed strong customer service and strong knowledge of menu to recommend options to customers.
- Addressed and resolved customer complaints in polite and professional manner.
Caregiver
Home Choice Care
11.2020 - 04.2021
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
Associate of Science - Nursing
Front Range Community College
Westminster, CO05-2027
High School Diploma -
Fairview High School
Boulder, CO05.2020
Skills
- HIPAA
- Office management
- Property tours and inspections
- Lease administration
- Application process proficiency
- Business processes and procedures
- Policy enforcement
- Legal notice preparation
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Assistant Property Manager
Four Star Realty
04.2025 - 06.2025
Leasing Specialist
Boulder Housing Partners
01.2025 - 04.2025
Teacher's Assistant
Little Peoples Landing
03.2023 - 07.2023
Team Member
Jamba Juice
02.2022 - 01.2023
Caregiver
Home Choice Care
11.2020 - 04.2021
Associate of Science - Nursing
Front Range Community College
High School Diploma -
Fairview High School
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