ISABEL FIGUEIRÓ
Bogota,Colombia
Summary
Detail-oriented administrative professional with experience in data management, contract support, CRM administration, and document control. Skilled at maintaining accurate records, handling confidential information, and coordinating high-volume administrative processes in fast-paced international environments. Strong organizational skills with the ability to work independently in remote settings.
Overview
4
4
Languages
7
7
years of professional experience
Work History
Assistant Purser
Oceania Cruises
2022.06 - Current
- Coordinate daily administrative operations supporting 1,200+ guests and 800+ crew.
- Managed 200+ daily requests, ensuring accurate records and documentation.
- Streamlined administrative workflows and trained new team members for effective onboarding.
- Handled confidential documents for senior officers and VIP guests, maintaining discretion and integrity.
- Review and verify information for accuracy before processing.
- Coordinated documentation processes among departments to ensure consistency. across multiple departments.
Commercial Assistant
RE/MAX Team, Portugal
2020.01 - 2022.06
- Facilitated contract administration and managed CRM records to ensure streamlined processes.
- Reviewed documents for completeness and coordinated communication between clients and agents.
- Maintained client information and documentation for accurate record-keeping and easy access.
- Organised digital files and monitored contract workflows to enhance operational efficiency.
Education
Bachelor's Degree - Human Resources Management
Estácio de Sá University
Brazil2022-01
Skills
- Contract management
- CRM Management
- Document Management
- Data Entry
- Record Keeping
- Administrative Support
- Process Improvement
- Confidential Documentation
- Microsoft Office
- Google Workspace
- AI Productivity Tools
- Attention to Detail
Languages
Portuguese
Proficient
C2
English
Proficient
C2
Spanish
Advanced
C1
French
Intermediate
B1
Timeline
Assistant Purser
Oceania Cruises
2022.06 - Current
Commercial Assistant
RE/MAX Team, Portugal
2020.01 - 2022.06
Bachelor's Degree - Human Resources Management
Estácio de Sá University