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MARIA ISABEL CAMARGO
RCM Specialist
Cali
Summary
Diligent and proactive professional with a diverse background in healthcare support, revenue cycle management, customer service, logistics, and education. Expertise in problem-solving, organization, and cross-cultural communication in both English and French enhances the ability to connect with diverse populations. Detail-oriented, empathetic, and adaptable, consistently thriving in fast-paced environments while delivering exceptional results. Committed to fostering positive relationships and driving efficiency across all areas of responsibility.
Overview
3
3
Languages
Work History
RCM Specialist
Health Prime
- Strengthened expertise in denial management and accounts receivable, ensuring timely resolution of claims and reducing outstanding balances.
- Built strong knowledge of payer requirements and healthcare billing processes, improving compliance and workflow efficiency.
- Developed professional communication and problem-solving skills through frequent collaboration with insurance providers and internal teams.
- 1 year
Customer Service Representative/Patient care coordinator
TaskUs
- Gained extensive experience in patient interaction, appointment coordination, and telehealth support, contributing to a seamless care experience.
- Enhanced interpersonal and communication skills by assisting patients in moments of emotional distress with empathy and professionalism.
- Supported providers and patients by facilitating medication requests, medical records, and efficient message routing.
- 6 Months
Metrology Assistant
INASC S.A.S – Instrument and Applied Science
- Improved the calibration process by implementing new procedures and techniques, resulting in a more accurate and efficient process.
- Developed expertise in the use of equipment and software related to spectrophotometry, osmometry, and water meters.
- Consistently achieved accurate and reliable calibration results, ensuring that instruments were properly calibrated and ready for use.
- 1 year
Education
Bachelor's Degree - Foreign Languages
Universidad del Valle
Bachelor - pharmacy regency
Alberto Santofimio Caicedo Educational Institution
01.2013
Skills
- Management & Accounts Receivable
- Insurance Communication & Payer Relations
- Patient Scheduling & Telehealth Support
- Medical Records & Medication Requests Handling
- Customer Service with Empathy
- Logistics & Process Improvement
- Microsoft Office, eClinical Works, EPIC Systems
- Languages: Spanish (Native), English (Advanced), French (Intermediate)
Interests
Language learning
Sports
Timeline
RCM Specialist
Health Prime
Customer Service Representative/Patient care coordinator
TaskUs
Metrology Assistant
INASC S.A.S – Instrument and Applied Science
Bachelor - pharmacy regency
Alberto Santofimio Caicedo Educational Institution
Bachelor's Degree - Foreign Languages
Universidad del Valle
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