Isaac Keohohina
Honolulu,HI
Summary
Dynamic Housing Associate at Waikiki Health with expertise in emergency response and conflict resolution. Proven track record of enhancing customer satisfaction through effective problem-solving and threat assessment. Skilled in electronic surveillance and incident reporting, ensuring a safe and welcoming environment for all visitors. Committed to excellence in service and safety management.
Overview
6
6
years of professional experience
Work History
Housing Associate
Waikiki Health
Honolulu, HI
11.2018 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
Education
High School -
Kailua High School
Kailua, HI06.1993
Skills
- Incident reporting
- Emergency response
- Complex Problem-solving
- Conflict de-escalation
- Conflict resolution techniques
- Threat assessment
- Electronic surveillance
- Document management
- Threat management
- Staff management
- Stationary surveillance
- Security equipment operation
- Crime prevention
- Emergency management
Timeline
Housing Associate
Waikiki Health
11.2018 - Current
High School -
Kailua High School