Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isaac Hahe

Golden

Summary

Dynamic Table Games Dealer with a proven track record at Horseshoe Casino, recognized for exceptional customer service and keen observation skills. Expert in money handling and table management, I foster a welcoming environment while ensuring game integrity. Trained new dealers effectively, enhancing team performance and guest satisfaction.

Experienced with range of table games, ensuring compliance with all gaming regulations and maintaining game integrity. Utilizes strong communication skills to engage with patrons and provide top-tier customer service. Knowledge of casino operations and effective dispute resolution, ensuring smooth and enjoyable gaming experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Table Games Dealer

Horseshoe Casino
04.2024 - 03.2025
  • Dealt multiple table games, ensuring adherence to rules and regulations.
  • Provided exceptional customer service, fostering a welcoming gaming environment.
  • Monitored game integrity, identifying and addressing irregularities promptly.
  • Assisted in training new dealers on game procedures and casino policies.
  • Increased guest comfort levels by actively monitoring game tables for potential conflicts or rule violations.

Table Games Dealer

Monarch Casino Black Hawk
11.2019 - 08.2023
  • Dealt various table games, ensuring adherence to house rules and gaming regulations.
  • Managed cash transactions accurately, maintaining a balanced chip tray throughout shifts.
  • Provided exceptional customer service, fostering a welcoming environment for players.
  • Trained new dealers on game procedures and customer interaction techniques.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.

Education

Associate in General Education - Music Education

Wright State University
Dayton, OH
01-2016

Skills

  • Reliability and punctuality
  • Excellent customer service
  • Keen observation
  • Money handling expertise
  • Stress tolerance
  • Strong mathematical skills
  • Table management
  • Guest service

Certification

  • Licensed - in the state of Colorado (60980) Expires 6-4-27

Timeline

Table Games Dealer

Horseshoe Casino
04.2024 - 03.2025

Table Games Dealer

Monarch Casino Black Hawk
11.2019 - 08.2023

Associate in General Education - Music Education

Wright State University

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Isaac Hahe