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Associate Principal Engineer

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I am a seasoned professional with 17 years of experience in the collection Industry. I have a complete skill set, which includes excellent analytical and problem solving abilities. I feel that these skills coupled with my excellent verbal communication would complement the position for which I am applying. I have extensive knowledge of Microsoft platforms


  9.3 years of work experience in the Manufacturing & Consumer Goods industry in the roles of post sales Analyst/Process analyst, in diverse business, with demonstrated leadership abilities and excellent communication skills..
  Expertise in working on SAP MM, SAP SD & SAP based Tools GSPN, BI and CS Portal, MS D365 CRM.
  Experienced in handling Vendor Payment, Invoice clearing and reconciliation, also looking after end to end solutions for day to day operational issues.
  Documenting the Business and Functional requirements and experience in presenting new ideas.
  Good knowledge in the area of Consumer Goods, Automotive Industry.
  Experience in implementing New Product models in SAP with effective product authorizations & Service authorizations.
  Developing new Process Strategy for sales & service cost optimization in terms of Business support.
  Control the cost of repair and cost of replacement by ensuring corrections in the system as and when required. Ensure service readiness before product launch including updating on Web based CRM, Call Centre CRM, and Reporting Systems & Payment Systems.
  Good knowledge in Product specification, functional behavior, & User behaviors
  Understands business processes, standards in depth. Follow them and guide the team to adapt existing and new processes.
  Expert in team management tasks like prioritizing tasks, forecast for meeting the target, team’s chargeability, addressing the concerns etc.
  Strong in RCA and troubleshooting skills
  Experience in JIRA tool, tracking and ticketing purpose..


Experienced professional with full authorization to work in the US, offering a strong skill set and a proven track record of success. Adept at delivering exceptional results in fast-paced and dynamic work environments. Demonstrated ability to effectively collaborate with cross-functional teams and drive projects to completion. Committed to delivering high-quality work and exceeding expectations. Seeking new opportunities to contribute expertise and make a valuable impact within an organization.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Engaging costumers committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 4 years of experience in answering routine product questions and meeting assigned sales goals. Hardworking and reliable representative with strong ability in costumer and associate. Offering soft skills. Highly organized, proactive and punctual with team-oriented mentality.

Dynamic Team Lead at Panera Bread with a proven track record in enhancing customer satisfaction and team productivity. Skilled in conflict resolution and training, I foster a collaborative environment while implementing effective strategies that improved service quality. Committed to excellence, I leverage strong communication and leadership abilities to drive team success.

Isaac Cervantes

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Cashier

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Associate of Applied Science - Construction Management

High School Diploma -

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Cashier

Team Lead

Associate of Applied Science - Construction Management

High School Diploma -

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