Dedicated professional with strong customer service and relationship management skills. Experienced in team coordination and data analysis, committed to enhancing customer experiences and community engagement strategies.
Overview
2
2
years of professional experience
Work History
Customer Service Manager
Local Store
Rionegro
07.2025 - 12.2025
Managed daily customer interactions to resolve inquiries and issues.
Coordinated with team members to ensure efficient store operations.
Organized files and maintained document management systems efficiently.
Performed data entry tasks for tracking and reporting purposes.
Performed data entry of customer information into computer system.
Community Manager
Virtual Clothing Store
Medellin
02.2024 - 05.2025
Engaged with customers to answer inquiries and provide support.
Created content for social media platforms to enhance brand visibility.
Analyzed customer feedback to improve community engagement strategies.