Ingrid Graces
Westminster
Summary
Compassionate and skilled Mental Health Technician and Certified Nursing Assistant with experience at Choate Mental Health Center, adept in crisis prevention interventions and fostering trust with patients. Proven ability to implement effective de-escalation strategies, ensuring safety and promoting healing environments. Committed to enhancing patient well-being through empathetic care and meticulous documentation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cna, Medsurge
Adventist Health System
02.2025 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Psychiatric Technician
Favorite Staffing
02.2024 - 02.2025
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
Mental Health Technician
Choate Mental Health Center
10.2020 - 01.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Education
Nursing Assistant Training - Nursing Education
Rapid Vocational Educational Institute
Houston, TX06.2019
High School Diploma - General Studies
Texas Challenge Academy
Houston, TX06.2013
Skills
1 Crisis Prevention Interventions
2 Suicidal Ideation Strategies Therapy
3 1:1 Observations
4 4&5 Point Restraints
5 Verbal De escalation Strategies
6 Drug Abuse Prevention Plan
7 Leading Therapy Group
8 Creating Group Therapy Plans
9 Administering Medication
10 Forensic Locked Unit
Certification
First Aide
BLS CPR
QMAP
Timeline
Cna, Medsurge
Adventist Health System
02.2025 - Current
Psychiatric Technician
Favorite Staffing
02.2024 - 02.2025
Mental Health Technician
Choate Mental Health Center
10.2020 - 01.2024
Nursing Assistant Training - Nursing Education
Rapid Vocational Educational Institute
High School Diploma - General Studies
Texas Challenge Academy
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