I enjoy weight lifting, cooking, and spending time with my dog on my free time
Indianna Tafoya
Steamboat Springs
Summary
Dynamic and highly skilled hospitality professional with 8 years of hands-on experience in the restaurant industry, specializing as a bartender and server. I consistently deliver top-tier customer service in fast-paced, high-pressure environments. Adept at multitasking and maintaining efficiency, I excel at managing large volumes of customers while ensuring an exceptional dining experience. A natural leader with a reputation for remaining calm under pressure, driving team morale, and providing mentorship to colleagues. Passionate about creating memorable guest experiences and maintaining a seamless operation from behind the bar to the dining room floor.
Overview
8
8
years of professional experience
Work History
Bar Manager
Oneils Tavern & Grill
07.2020 - 04.2025
- Placed all liquor, beer, and wine orders through multiple vendors 3-4 days a week.
- Organized and kept inventory on all bar products maintaining a smooth weekly flow.
- Curated cocktail menus with personal creative knowledge.
- Scheduled bar staff weekly. Hired when needed.
- Adapted to seasonal changes; edited menus and schedules atleast 3x per year.
- Bartended 5 days a week.
- Provided efficient and polite service to a 40+ person section in a fast paced environment daily.
- Maintained a very busy service well in between taking care of bar patrons.
- Regularly changed kegs and stocked cases of beer.
- Opened the bar; stocked prep-work including producing simple syrups, purees, and infusions.
- Closed / Deep cleaned the bar; stocked all beer, liquor and wines.
- Accounted for two cash drawers per shift. Entered credit card tips and completed transaction check-outs end shift.
Server
Cornerstone Bakery Cafe
12.2019 - 06.2020
- Greeted and sat customers in a friendly and professional manner.
- Took customer orders accurately and relayed them to the kitchen and barista team.
- Prepared and served a variety of coffee drinks, including espresso-based beverages, drip coffee, lattes, cappuccinos, and iced drinks, according to company recipes and standards.
- Answered customer questions about menu items, ingredients, and special dietary requests.
- Provided recommendations based on customer preferences.
- Handled transactions, processed payments, and provided change.
- Maintained cleanliness and organization of the dining area, including wiping down tables, arranging chairs, and keeping the environment inviting.
- Collaborated with kitchen staff to address any customer concerns or special requests.
- Refilled beverages and assisted customers with additional needs during their visit.
- Assisted with light cleaning tasks during quieter periods (e.g., washing dishes, sweeping, mopping).
- Helped restock bakery items as needed.
- Ensured compliance with health and safety standards.
Server
Log Cabin Restaurant
08.2019 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Restaurant Hostess
Cattle Baron Steak & Seafood Restaurant
10.2017 - 08.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Education
GED -
Ruidoso High School
Ruidoso, NM05-2020
Skills
- Team leadership
- Efficient multi-tasking (hands full in & out)
- Problem-solving
- Mixology expertise
- Outgoing personality
- Customer Service
- Time Management
- Maintains composure in stressful high volume situations
- Clear communication
Interests
Timeline
Bar Manager
Oneils Tavern & Grill
07.2020 - 04.2025
Server
Cornerstone Bakery Cafe
12.2019 - 06.2020
Server
Log Cabin Restaurant
08.2019 - 12.2019
Restaurant Hostess
Cattle Baron Steak & Seafood Restaurant
10.2017 - 08.2019
GED -
Ruidoso High School
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