I enjoy weight lifting, cooking, and spending time with my dog on my free time
Indianna Tafoya
Steamboat Springs
Summary
Dynamic and highly skilled hospitality professional with 8 years of hands-on experience in the restaurant industry, specializing as a bartender and server. I consistently deliver top-tier customer service in fast-paced, high-pressure environments. Adept at multitasking and maintaining efficiency, I excel at managing large volumes of customers while ensuring an exceptional dining experience. A natural leader with a reputation for remaining calm under pressure, driving team morale, and providing mentorship to colleagues. Passionate about creating memorable guest experiences and maintaining a seamless operation from behind the bar to the dining room floor.
Overview
8
8
years of professional experience
Work History
Bar Manager
Oneils Tavern & Grill
07.2020 - 04.2025
- Placed all liquor, beer, and wine orders through multiple vendors 3-4 days a week.
- Organized and kept inventory on all bar products maintaining a smooth weekly flow.
- Curated cocktail menus with personal creative knowledge.
- Scheduled bar staff weekly. Hired when needed.
- Adapted to seasonal changes; edited menus and schedules atleast 3x per year.
- Bartended 5 days a week.
- Provided efficient and polite service to a 40+ person section in a fast paced environment daily.
- Maintained a very busy service well in between taking care of bar patrons.
- Regularly changed kegs and stocked cases of beer.
- Opened the bar; stocked prep-work including producing simple syrups, purees, and infusions.
- Closed / Deep cleaned the bar; stocked all beer, liquor and wines.
- Accounted for two cash drawers per shift. Entered credit card tips and completed transaction check-outs end shift.
Server
Cornerstone Bakery Cafe
12.2019 - 06.2020
- Greeted and sat customers in a friendly and professional manner.
- Took customer orders accurately and relayed them to the kitchen and barista team.
- Prepared and served a variety of coffee drinks, including espresso-based beverages, drip coffee, lattes, cappuccinos, and iced drinks, according to company recipes and standards.
- Answered customer questions about menu items, ingredients, and special dietary requests.
- Provided recommendations based on customer preferences.
- Handled transactions, processed payments, and provided change.
- Maintained cleanliness and organization of the dining area, including wiping down tables, arranging chairs, and keeping the environment inviting.
- Collaborated with kitchen staff to address any customer concerns or special requests.
- Refilled beverages and assisted customers with additional needs during their visit.
- Assisted with light cleaning tasks during quieter periods (e.g., washing dishes, sweeping, mopping).
- Helped restock bakery items as needed.
- Ensured compliance with health and safety standards.
Server
Log Cabin Restaurant
08.2019 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Restaurant Hostess
Cattle Baron Steak & Seafood Restaurant
10.2017 - 08.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Education
GED -
Ruidoso High School
Ruidoso, NM05-2020
Skills
- Team leadership
- Efficient multi-tasking (hands full in & out)
- Problem-solving
- Mixology expertise
- Outgoing personality
- Customer Service
- Time Management
- Maintains composure in stressful high volume situations
- Clear communication
Interests
Timeline
Bar Manager
Oneils Tavern & Grill
07.2020 - 04.2025
Server
Cornerstone Bakery Cafe
12.2019 - 06.2020
Server
Log Cabin Restaurant
08.2019 - 12.2019
Restaurant Hostess
Cattle Baron Steak & Seafood Restaurant
10.2017 - 08.2019
GED -
Ruidoso High School
Similar Profiles
Lucas PapadopoulosLucas Papadopoulos
Bartender at OneilsBartender at Oneils
Alyssa HadsellAlyssa Hadsell
Office Manager at ONeils Tree ServiceOffice Manager at ONeils Tree Service
Aracely FloresAracely Flores
Bartender at Skybox Grill and TavernBartender at Skybox Grill and Tavern