Ily Rickerman
Colorado Springs
Summary
Dedicated server and floor associate with strong customer service skills. Proven ability to maintain clean and organized environments while ensuring efficient task execution.
Overview
2
2
years of professional experience
Work History
Server/Busser
The Servants of the Holy Family
Colorado Springs
03.2025 - 06.2026
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Cleared tables promptly between courses to enhance guest experience.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Delivered food orders promptly and courteously.
- Coordinated with kitchen staff for timely food delivery, ensuring seamless service.
- Bussed and reset tables in an orderly fashion.
- Supported coworkers during peak hours to sustain high service levels.
- Maintained cleanliness of restaurant dining area throughout the shift.
- Provided excellent customer service.
Floor Associate
Marshalls
Colorado Springs
10.2024 - 02.2025
- Assisted customers with product inquiries and provided excellent service.
- Assisted customers with locating merchandise in the store.
- Maintained cleanliness of sales floor and fitting rooms for a pleasant shopping experience.
- Organized merchandise displays to enhance store presentation and accessibility.
- Restocked shelves promptly to ensure product availability for shoppers.
- Restocked shelves throughout the day.
- Received shipments of new merchandise and distributed items to appropriate locations.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Participated in training sessions to learn about store policies and procedures effectively.
Education
High School Diploma -
Colorado Academy
Colorado Springs, CO06-2026
Skills
- Food running
- Customer service
- Customer service excellence
- Guest engagement
- Dining etiquette
- Table setting knowledge
- Inventory management
- Visual merchandising
- Time management
- Multitasking skills
- Problem resolution
- Team collaboration
- Adaptability
- Calm demeanor
Accomplishments
- Honor roll every semester
- Captain of my Soccer team
- MVP Player 2 years in a row for Soccer
Affiliations
- Soccer
Timeline
Server/Busser
The Servants of the Holy Family
03.2025 - 06.2026
Floor Associate
Marshalls
10.2024 - 02.2025
High School Diploma -
Colorado Academy